EXECUTIVE SECRETARIAL and ADMINISTRATIVE SUPPORT
1. Digital and manual filing
2. Communications support (email support, inbound and outbound calls)
3. Appointments setting
4. Business research
5. Letters and mailings
6. Database management
7. Data entry and data mining
CUSTOMER SUPPORT SERVICES
1. 24-hour email support
2. Customer care call support services
3. CRM Support
CONTENT WRITING SERVICES
1. Website content writing
2. Copywriting
3. Blogging
4. E-book writing
5. Newsletter writing
6. Dedicated writers (fulltime or part-time)
6. Forum posting
7. Legal Contracts (To be offered soon)
WEBSITE CONTENT MANAGEMENT
1. Joomla CMS
2. Other CMS
INTERNET MARKETING SUPPORT
1. Affiliate marketing management
2. Subscription management
3. Direct mailing (online and offline)
TRANSCRIPTION
1. Business
2. Legal
3. Podcasts (interviews, lectures, conferences)
OUTSOURCING RECRUITMENT - Personnel Recruitment Services for outsourced administrative and technical staffing needs.
- Prepared legal documents and business contracts;
- Prepared and maintained records of resolutions of the Board of Trustees;
- Documented and prepared the minutes of all regular and special Board of Trustees meetings,the Executive Committee, and the Program Department;
- Handled communication to and from the Executive Director;
- Coordinated with different organizational units in schedules for meetings and other activities;
- Edited semestral and annual narrative reports of the organization submitted to the foreign funding agencies;
- Also performed as a writer, copywriter, photographer, and editor;
- Oversees the publication and circulation of copies to the program beneficiaries, government officials and agencies, private sector, and the NGO sector