Loralei A. - "data entry professional,fast typist,strong customer service experience - Freelance Data Entry Professional, Philippines"

§         Handle customer calls in a timely manner. Provide consistent, high quality service and accurate information to customers.

§         Responds to incoming calls requesting information about the status of their account.
do multitasking;assisting customers while documenting the conversation.

§         Attend team and call center meetings;

-         Assigned in checking the features of the cell phone, downloading different features  of the cell phone.

-         Responsible for Inspection of a quality cell phone before it was given to the Quality Control Department.

-         Prepares daily  report  of  the passed and rejected cell phone to the line leader.

-         Responsible for inspection of PCB Board and other microscopic board.

-         Handled and operated MV2 and MSR machines and other machine equipment used for Inspection.

-         Assigned in Dip-line and function testing, touch-up Production Department as inspector of modem/router PCB board and function tester, computer operator and server.

-         Responsible for bookkeeping, inventory and daily inputs of data.

-         Provides the highest level of customer service to all customers.

-         Handle customer calls in a timely manner. Provide consistent, high quality service and accurate information to customers.

-         Responds to incoming calls requesting information regarding promos and services;

-         Attend team and call center meetings;

-         Perform other related duties as assigned

-         Responsible for handling people

-         Monitored the availability of stocks and sales

-         Prepares branch daily report and set up the time schedule of the staff.

-         Impart the highest level of customer service towards our customers.

-         Monitored the flow of the production area

-         Trained newly hired crews

-         Prepares daily report about the products that was been used and wasted.