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Last 6 mos.
All-time
Feedback:
none
none
Hours:
0
0
Assignments:
0
0
See all Work History & Feedback
Location:
Las Vegas, United States (GMT-08:00)
English Skills:
(self-assessed)
5.0
Member Since:
August 8, 2009
Last Worked:
oDesk Ready:
Yes
Related links:
Trends for
Excel Consultants
Melissa Villarreal
-
"
remote data entry, order processor, text operator
-
Freelance
Data Entry Professional
,
United States
"
Permalink :
$11.11
/hr
Overview
Résumé
Work History & Feedback (0)
Tests (3)
Portfolio (0)
work from home remote text operator, data entry, order processor, admin asst. type 60 wpm w/10-key by touch, proficient in word, powerpoint and excel.
See All Work History & Feedback
(0 items, with Feedback)
Recent Work History & Feedback
Buyer ID
From/To
Job Title
Paid
Feedback
Work History & Feedback is empty
See All Tests Taken
(3 items)
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
oDesk Readiness Test for Independent Contractors and Company Managers
09/12/2009
2 min
oDesk Readiness Test for Independent Contractors and Company Managers
09/06/2009
3 min
Customer Service Test
4.25
63%
10/18/2009
20 min
Recent Candidacies
Job Opening Title
Initiated By
Date
Data Entry
Provider
October 30, 2009
DATA ENTRY
Provider
October 30, 2009
List Creation - emailing -
Provider
October 29, 2009
VA Needed (follows US working hours)
Provider
October 27, 2009
Data Entry / Back Links
Provider
October 27, 2009
accounting related data entry
Provider
October 23, 2009
Reseacher, Data Entry & Email Assistant
Provider
October 23, 2009
Removal of Listings
Provider
October 20, 2009
Administrative Support
Provider
October 18, 2009
Online Customer Service Rep
Provider
October 6, 2009
Job Category Interests
Networking & Information Systems
DBA - Database Administration
Administrative Support
Data Entry
Personal Assistant
Email Response Handling
Customer Service
Customer Service & Support
Order Processing
Other - Customer Service
Business Services
HR / Payroll
Payment Processing
Project Management
Other - Business Services
Skills
Skill
Experience
Level
Last Used
Description
Excel
7 yrs
4.0
2009
Microsoft Word
12 yrs
4.0
2009
Powerpoint
7 yrs
4.0
2009
type 60 wpm w/10-key by touch
12 yrs
4.0
2009
Certifications
Date Earned
Name
Score
Percentile
Organization
Description
No Certifications
Employment History
From
To
Company
Title/Role
Description
08/2006
03/2007
HCA Patient Account Services
Collections Specialist / Independent Contributor
• Monitored and maintained the Nevada Medicaid claims to ensure that payment was received within the timely filing limits of the contract.
• Secured payment on all outstanding account balances with patients and guarantors. Identified and corrected all coding/billing errors.
06/2002
06/2006
Sierra Health Services
Personal Assistant, Q&A Auditor, Pharmacy Service Representative I / Team Lead
• Handled 80-100 incoming calls regarding benefits and claims for all lines of business.
• Managed and reported audits of incoming calls and database systems of each department for Quality Assurance and training purposes.
• Planned and prepared presentations for company functions. Coordinated all Pharmacy appeals/grievances, policies and procedure reports, training and implementing of staff workflow.
05/2001
05/2002
PacifiCare Health Systems
Customer Service Associate / Independent Contributor
• Handled 40-60 incoming calls daily from members and providers regarding claims, vision, dental and medical benefits.
• Entered accurate information within a timely manner for every call using PacifiCare software, Outlook and Word Documents.
• Managed cases that required additional research and problem solving.
06/2000
05/2001
Volt Services Group
Various Clerical Positions / Independent Contributor
• Answering phones, data entry, filing, and faxing and internet searches.
06/1998
03/2000
Restaurant Tuumben K'in
Home/Business Manager / Manager
• Developed, planned and managed a Yucateca and Mexicana Restaurant.
01/1996
06/1998
Barrett Business Services
Receptionist, Administrative Assistant, Clerical Recruiter / Manager
• Administered and computed test scores.
• Interviewed and placed temporary employees for various companies.
• Completed criminal and job related background checks.
Education
From
To
School
Degree
Area of Study
Description
01/2002
03/2002
Portland Community College
Other
business
req classes, • Beginning of college level education – 2002
06/1995
08/1995
Portland Community College
Diploma
GED
• General Equivalency Diploma – 1995
No items in portfolio
Hourly Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
Hourly Assignment History is empty
Fixed-Price Assignment History
Buyer ID
From/To
Job Title
Paid
Feedback
Fixed-Price Assignment History is empty
oDesk Tests Taken
Name of Test
Score
Percentile
Date Taken
Duration
oDesk Readiness Test for Independent Contractors and Company Managers
09/12/2009
2 min
oDesk Readiness Test for Independent Contractors and Company Managers
09/06/2009
3 min
Customer Service Test
4.25
63%
10/18/2009
20 min