All Things oDesk

My Account and Work Activity Tabs

June 6, 2007 by

My Account tab We have brought all admin information under a new tab, called “My Account”. It includes User Information, as well as Company and Billing information for Buyers. It will also be where we add our new billing & payment features. Here is what it looks for buyers: And for providers: Work Activity Tab We are pleased to offer the first step in increasing your visibility into your oDesk spending and earnings. The Work Activity tab shows your weekly Work Activity Statement, with each hourly and fixed price invoice, bonus, refund, and account adjustment. This serves as a complete record for your oDesk work activity for the week. Two notable things about this new features: (1) You can now view historical timelogs, not limited to four weeks in the past; (2) Freelance providers and Affiliate Managers now see financial information in their timelogs, not just hours. Buyers, please note that in the past, adjustments were not included in the timelogs (they were included on a separate invoice), so timelog/invoice totals may vary slightly. Note: the Work Activity tab replaces the Accounting pane in the lower left corner of the screen. Read Full Article

All Things oDesk

Upgrade to Bugzilla 2.20

June 5, 2007 by

While we know that only a small percentage of buyers and providers utilize the integrated Bugzilla tools, we’ve invested in the upgrade of our Bugzilla version from 2.16 to 2.20. All information was fully preserved and migrated to the new version. If you login to your oDesk Bugzilla account you will see some new features and enhancements in the 2.20 version, including: User-interface: A little cleaner, a little prettier, a little easier to understand. High-level categorization: If you’ve made use of the product – component structure of 2.16, you now can create a higher level categorization of bugs under “classifications” User drop down menus: It’s now easier to select assignees and email addresses User and Email preferences: You now have enhanced control over your preferences For a complete description of the new features in 2.20, please check out We’ve always believed that oDesk should offer value-added services and tools that will help our users be successful in any projects that are performed through the our system. Internally, we have made full use of Bugzilla to track all of our tasks and bugs. For us, we’ve found that 100% adoption of the tools and process has greatly helped improve our overall efficiency. Whether you decide to use oDesk’s version of Bugzilla or your own tools, we hope you find best practices that work for you and your team. Read Full Article

All Things oDesk

oDesk – Red Herring 100 Winner!

May 2, 2007 by

Hello oDeskers, We’re excited to announce that oDesk is a recipient of Red Herring 100 Spring, an award given to the top 100 private technology companies based in North America. This honor was once received by Google, eBay and Skype, and we’re thrilled to have been recognized with the same award. As a result, Gary Swart, our CEO, is speaking at the Red Herring Spring conference. Be sure to see him if you’re there. Thanks to all of you for helping us win this prestigious award! … Read Full Article

All Things oDesk

A new way to get paid on oDesk

April 30, 2007 by

oDesk is pleased to announce a new way for providers to receive their earnings: the oDesk Debit MasterCard, powered by Payoneer, is now available for pre-order. The oDesk Debit MasterCard is a prepaid debit MasterCard. A provider’s earnings are loaded directly onto the card, which can then be used to withdraw cash at any MasterCard ATM worldwide as well as make purchases anywhere MasterCard is accepted, in stores or online. We believe it will be the best way to receive funds for most non-US providers, with low fees, the best exchange rates in the world, fast transfer and the convenience of a MasterCard. We will be shipping cards around the second week of May, and will waive the activation fee for providers who pre-order their cards before then. To pre-order your card, providers should log into oDesk and go to the new My Money tab. The oDesk Debit MasterCard is available for providers in all oDesk countries, and will replace iKobo for providers in Ukraine. For more information on the oDesk Debit MasterCard, visit the oDesk Guide to Payoneer or discuss the new card here. Read Full Article


oDesk reaches major milestone – $10M spent in our marketplace

April 12, 2007 by

This week we reached a major milestone in the marketplace – $10M has been spent on outsourced technology jobs through oDesk! We’re very excited about the news and we know we have our buyers and providers to thanks for this achievement, so thank you! Michael Arrington and Rafe Needleman both covered the news, about which we’ll be sharing more details on Monday. Stay tuned! – Abid Mohsin … Read Full Article

All Things oDesk

Are you going to the Web 2.0 Expo?

April 11, 2007 by

…so are we and we’d love to see you. oDesk is exhibiting at the Web 2.0 Expo in San Francisco next week. If you are planning to be there, please stop by our booth to say “hello” and enjoy a treat. We’ll be in one of the kiosks in the Long-Tail Pavilion. We’re really excited about the conference. It’s a great opportunity to see what’s new and meet new people, not to mention that former oBlogger, Dave McClure, is a program co-chair. Read Full Article

All Things oDesk

oDesk – Red Herring 100 Finalist

April 10, 2007 by

It’s always nice when someone describes your company as “leading the next wave of innovation.” That’s especially true coming from Red Herring. Here’s the quote: Award Recognizes the 100 “Most Promising” Companies Driving the Future of Technology SAN FRANCISCO, CA (April 4, 2007) — Red Herring today announced that oDesk ( is a Finalist for the Red Herring 100 Award, a selection of the 100 private companies based in North America that play a leading role in innovation and technology. The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout the North American region and identified the top 200 out of more than 800 closely evaluated companies that are leading the next wave of innovation. We have great company, too. Read Full Article

All Things oDesk

Feedback Resolution

April 10, 2007 by

We’ve received a number of support tickets over the past several months requesting changes to feedback scores and/or comments. Most of these requests come as a result of a positive outcome. For example, a buyer may have ended an assignment and left negative feedback because project was not completed to satisfaction, but then the provider resolved any of the outstanding issues and delivered a working product. In these cases, the buyer often offers to go change the feedback and comments that were initially left for the provider. In order to facilitate feedback resolution, we’ve enabled a way for any buyer or provider to enable a feedback change. When you view any feedback that you have received in the past, you will see a new link. This feature is intended to be used only after you have worked out all issues and discussed the outcome directly with the buyer or provider that left you the feedback. Once you enable the user to make a change, they will have up to 14 days to modify the feedback. Please note that this operation can only be performed once for each feedback you have received. We hope everyone finds this to be a fair solution for all users. Read Full Article

All Things oDesk

Privacy Control for Jobs

March 28, 2007 by

We will be making a significant change within the next month in order to share more information in the oDesk marketplace and enrich the user experience for everyone. You can see detailed discussion of the upcoming feature here. It will make many more jobs available to view, even if they have been cancelled or filled. The intent of making jobs available after being filled or cancelled is to educate the marketplace; allowing providers to learn how to better acquire jobs and allowing buyers to gain a deeper understanding of a provider’s assignment history. We believe that an open exchange of information is critical to making a marketplace operate efficiently. In order to prepare for the upcoming feature, we are now enabling privacy controls for buyers for any past job openings. We do our best to balance the marketplace’s need for open information with our individual users’ needs for some privacy control. To that end, any buyer can now go to their My Jobs tab and click on any of their past jobs to edit the visibility settings. 1) Go to My Jobs tab and search for All jobs 2) Click on any Job title 3) Select Change Visibility Buyers: we recommend going to your My Jobs tab to review the privacy settings for any jobs you’ve posted in the past. Read Full Article

All Things oDesk

Weekly Limits on Hours

March 28, 2007 by

Buyers now have the ability to set weekly limits on the number of hours billed on any hourly jobs. The limits can be set by the buyer upon hiring any provider and they can be changed or added into an assignment at any later date. For buyers, if you’d like to add a weekly limit on hours for any of your existing assignments, please go to your My Assignments tab and select Change Limits. Read Full Article

All Things oDesk

Profile Completeness Meter

March 27, 2007 by

We’ve launched a mini-feature that is designed to help new and old providers alike complete their profiles to the best of their ability. Now, anytime a provider goes to the My Profile tab they will see a meter that shows a percentage ranking for the completeness of their profile. In addition to showing a percentage score, it will give the provider a tip on what step they should complete next. We made an effort to order the operations from easiest to hardest. So, in the beginning, it should be easy for a provider to improve upon their profile, and as they get closer to 100%, it may require a little more work. Providers: check out the My Profile tab to see how your profile stacks up. Read Full Article

The Way We Work

If a picture tells 1,000 words…

March 26, 2007 by

then what about a video spec? One new oDesk buyer used a short video to explain the requirements for her fixed price job. She needs someone that knows Joomla, is looking to spend around $100, and has received 5 candidates so far. Being a good project manager is a lot about being a good communicator – so we think this is a great idea. By the way, we also used Camtasia (the video capture software used above) to make our demo and our video tutorials. Read Full Article

Good oDesk ratings = better credit rating?

March 22, 2007 by

We certainly think so and so does our friend, Jeff Leventhal (the founder of OnForce), who set-up this group on person-to-person lending site Prosper. Note the following in the “Loan Listing Requirements” section: To have your listing endorsed by the group leader, please contact me. For endorsement I will ask you to email me copies and IT industry certification, recent pay stubs and W2’s as well as three independent personal references. Good ratings on systems like OnForce and Odesk matter as well. Endorsements are important as they help increase lender confidence and help your listing get funded. The logic makes sense to us as we’ve seen that members with good feedback consistently earn more and find jobs more quickly. – Brian … Read Full Article

All Things oDesk

Work Diary Slideshow

March 21, 2007 by

We’ve revisited the oDesk Work Diary in an effort to make it easier and more efficient to review detailed work logs. The Work Diary has always allowed a buyer to review work by seeing full size screenshots taken at a random interval within each 10 minute block of work, but now you can view screenshots faster and with less clicks. Read more about how the Work Diary can be used. Read Full Article

All Things oDesk

My Account Summary

March 13, 2007 by

Providers, it’s a small change, but we have added a few important My Account items to the top of the My Profile tab in a My Account Summary pane. The goal is to make it easier to upload portraits, manage your email preferences, change your pay rate, and notice your contract status. Each is linked to the appropriate edit screen. As always, you can access much of the same information via the My Account shortcut. Read Full Article

All Things oDesk

Organic Skills Growth

March 7, 2007 by

We have launched the capability to add new skills to oDesk Profiles and Job postings. Previously, users had to choose from a specified list of skills. Now they will be able to type in a skill if they do not find their desired skill in our list. How does it work for Buyers: If Buyers do not find the skill they want in our list, they can click on the option to add a new skill. A text input box will appear where Buyers can enter the desired skill. Please note that there is still only one Primary Skill for each job. Step 1: Option to add new skill in job description form” alt=”” title=”” border=”0″ style=”display:inline” /> Step 2: Input field for new skill” alt=”” title=”” border=”0″ style=”display:inline” /> How does it work for Providers: On their Profile Editors, Providers will see the option to add a new skill if they do not find their skill in the drop-down. A text input box will appear where Providers can then enter the name of the skill. This will become part of their Profile and will be searchable using the keyword search on the Providers Search page. Step 1: Option to add new skill in Profile Editor” alt=”” title=”” border=”0″ style=”display:inline” /> Step 2: Input field for new skill” alt=”” title=”” border=”0″ style=”display:inline” /> Read more and leave feedback on the Community post. Read Full Article

All Things oDesk

Affiliate Self-Service Signup

March 7, 2007 by

oDesk has automated the application and signup process for Affiliate Managers. We had previously automated the process for Buyers, Freelance Providers and new Affiliate Contractors. We have implemented the same checklist process for new Affiliate Managers. What will it look like: New Affiliate Managers can now come to, click on signup and complete the online application process. Once done, Affiliate Managers will have their personal profile and their Affiliate Company profile active on the network. They can then start adding their Affiliate Contractors on oDesk and start applying to jobs. The new process includes the following steps: Verify your email address Create your personal profile Describe your company Accept the oDesk Contract Take the oDesk Training Quiz The Training Quiz is 20 multiple-choice questions, that take Affiliate Managers through the basics of working on oDesk, downloading oDesk software, adding Affiliate Contractors and best practices for working on remote assignments. We have developed the quiz so that every new Affiliate Manager will be able to work effectively within oDesk as soon as they join the network.” alt=”” title=”” border=”0″ style=”display:inline” /> What does this mean for Buyers: Buyers will now be able to access a much larger network of Providers, both in terms of number and skill type. What does this mean for Affiliate Managers: Affiliate Managers will now be able to create their account, add other Providers and start applying to jobs in a single online session. There will no longer be any delays due to recruiting backlogs. Read more and leave feedback on the Community post. Read Full Article

All Things oDesk

oDesk Launches Fixed Price Beta

February 21, 2007 by

Hey oDesk-ers, We are excited to announce that oDesk now offers the option to post fixed price jobs. This option is in addition to the hourly jobs we currently support. What is Fixed Price? Fixed Price lets buyers hire a provider to do a job for specific bid amount. The buyer then pays once the provider successfully completes the job’s requirements. Why Fixed Price? We’ve been listening to the oDesk Community, and here are some examples of what we’ve heard. Users told us that while an hourly relationship is great for longer projects with changing requirements, fixed price was often preferable for shorter projects with fixed requirements. How to use Fixed Price? Buyers – go to and post a job, and you’ll have the fixed price option next to our standard hourly option. Providers – go to the jobs page, and select “Fixed Price” We’d love for you try it and let us know what you think. Check out the Fixed Price FAQ in Community to see why we’re launching fixed price, how it works, and what it means for you. Thanks! Jason … Read Full Article