Disgraceful 1 star feedbacks to employers
Florence L. 9 posts - France - Joined Nov 26 2011
I've been hit 3 times in the last 10 months by contractors who have given me an absolutely unfair and disgraceful 1* feedback.
Each time it was because I simply and honestly told the contractor that I wasn't satisfied, either by the quality of his work, or because he was working really way too slowly (example: he took 4 hours to write a 300 words article on a broad topic).
Obviously, it made my overall score go down and a good employer pay attention to his reputation.
It shouldn't be allowed to leave a 1* feedback on all the fields without a special validation process by a member of oDesk Team for example. A 1* score clearly shows that this contractor wants to hurt your reputation and use his feedback as a weapon. He then wants to hurt your reputation and overall score instead of using it the way it should be: to leave an objective feedback.
To my opinion, the fields should also be different from the contractor to the client's feedback. How can they judge us the same way ? Of course, if I was a Python developer I probably wouldn't need to hire one...But can a Python developer judge my skills while I manage 40 employees on different fields for 15 years ?
2 months ago I tested several graphic designers for a project. One of these graphic designers charged me 11:50 hours and her work was so far from what we expected and so far from the instructions and examples we had given her that we ended the contract after politely explaining why. There again, she left us a 1* score and a disgraceful comment. We asked her why ? We invited her to change her unfair feedback but she didn't move a finger nor didn't take 1 minute to reply.(I didn't want to hide her feedback comment because it was so bad that it probably plays against her.)
These contractors know you won't hire them again so they try to ruin your reputation because they think they have absolutely nothing to lose. And it's a real problem ! They're totally misusing the feedback / scores system on oDesk.
A feedback shouldn't be used to fulfill a desire for vengeance. It should be as objective and professional as possible.
Unfortunately, I have no solution to suggest but I think that's something you must think of, to save your clients from being hit by such problematic behaviors.
Score: 7.9, Votes: 10