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Your Message Center just got better—again!

The key to working together on oDesk (and anywhere!) is communication. Which is why we’re thrilled to announce the latest round of Message Center upgrades! Starting today, you’ll notice some nifty changes:

  • Find it fast! Attachments are now listed for quick access. Messages from contractors will show a location, time zone, and profile link for easy reference.
  • Simplified message search. Now all your messages are either in your inbox or archived, and are completely searchable.
  • A more intuitive inbox. From bolded unread emails to one-click expansion of all messages in a thread, little visual changes create a more familiar format.

As part of our simplification process, Notifications and Tickets have been moved out of the Message Center. You can find them by clicking ! and ? at the top right of every page to access.

Please share your thoughts! Let us know what you think of the Message Center upgrade via this short feedback form. For questions or information on our last update, check out this forum post.

Happy working,
The oDesk Crew

Vote Result

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Score: 6.5, Votes: 110
Mark messages as "unread"

Jennifer S. wrote:
* Please restore the ability to mark messages as "unread".

I always have one new message

I always have one new message red Icon and I am fighting hard to find and kill it but still no luck Sad ...
Anyone of you facing similar problem? Or I am alone in this world!

Thanks to your lousy

Thanks to your lousy notifications, probably, one of my clients didn't saw my messages (which I sent him TWICE). Because of that miscommunication he thought I delivered final product and that I wasn't responding to him. He ended contract with giving me not so excellent score. That cost me about 100$.

Thank you a lot for taking care about our communication!
I still don't see on time when someone hires me.

I demand you to fix the notifications! They are number 1 priority. We can't complete the job if we don't communicate properly.
Imagine someone shut off your mobile phone and internet connection. Would you have your job still!? - No! Your boss would fire you!

I'm sorry if this sounds too aggressive. I feel upset about this issue.

<3 Skrillex

Vesna - WHAT ???

Vesna M. wrote:
Thanks to your lousy notifications, probably, one of my clients didn't saw my messages (which I sent him TWICE). Because of that miscommunication he thought I delivered final product and that I wasn't responding to him. He ended contract with giving me not so excellent score. That cost me about 100$.

Hang on - is that the same client we spoke about in your other thread? If that's the case it is hardly fair to blame the notification system, IS IT?

And how has it cost you $ 100 ???????????????????

No, it is not that client.

No, it is not that client. I'm not so unreasonable to put guilt on oDesk for my mistakes.

It's other person. I've sent him my work and messages. He ended contract next day without any explanation. I was surprised because he didn't asnwered to my questions which was crucial to complete the task properly.

That was month or two ago.

He came back to me few days ago and wanted to hire me again and he told me he didn't see my messages earlier (which I sent twice). I think he didn't received any notifications.

I have also another client telling me he was receiving my messages very late.

<3 Skrillex

So how ....

Vesna M. wrote:

It's other person. I've sent him my work and messages. He ended contract next day without any explanation. I was surprised because he didn't asnwered to my questions which was crucial to complete the task properly.

That was month or two ago.

So how did it cost you $ 100?

I can also not see the contract we spoke about in your other thread any longer.... ??

It was one of my first

It was one of my first contracts here. It would ruin my score. I take it seriously because I'm earning the money to pay the rent, food, etc. If I would have bad score I couldn't get new jobs. With just one click people can filter me out.

I reacted impulsively and in that moment I would rather have no money than bad score, for something which was not my fault because I send messages twice and then didn't receive any respond. I also don't think this is a client's fault. I'm sure he thought I delivered a non-complete product, without any further respond.

I reacted impulsively yesterday again. I was afraid, after I read those threads about suspending accounts, that oDesk will kick me out. There is a sentence in user agreement "oDesk expects a consistent and high level of courtesy, respect and professionalism from all of its Users toward each other."

I'm still afraid they'll suspend me. Client is not answering me since my apology. I don't know how can I fix it now.

<3 Skrillex

So where on earth has the CONTRACT gone?????

Quote:
Client is not answering me since my apology. I don't know how can I fix it now.

You can't fix it now. I am not surprised you haven't heard from the client, frankly....

But where on EARTH has the contract GONE? It was on your profile yesterday, it's not there any more.

I refunded.

I refunded.

<3 Skrillex

That's what I thought. You keep doing this....

Vesna M. wrote:
I refunded.

Vesna, you need to stop doing this. You keep taking on contracts, and when something doesn't go quite to plan you refund. It is *NOT* the way to run a business, and it actually makes your feedback a lie.

Is it possible that you take on too much, maybe?

I was working for more than

I'm working for more than one month on this. After I sent him a question about when it'll be complete he answered how there is one update left. And he sent that task, and I done that task. After that he wasn't responding for few days again and I sent a polite message about how all the things I've done so far already exceed the scope of the project and I requested final payment. In that point I tried to stop the creeping up. He asnwered how he has one final addition. I went insane in that moment and wrote back the arrogant message.

So, in the end, he got the work and money, I'm still willing to do the addition and I apologised twice. He has several options now.

And I agree I made a mistake but isn't that a little bit harsh if I won't have the chance to get hired again because of this mistake (which won't happen again)?

The worst contractors that could deserve such punishment are those who take money and don't deliver the work. This never happened to me and never will.

About taking too much, most of the job which appear in progress are actually idle at this moment.

<3 Skrillex

Deleted (wrote a lengthy

Deleted (wrote a lengthy response without realizing that all have been said before).

So tell me

Vesna M. wrote:
I'm working for more than one month on this. After I sent him a question about when it'll be complete he answered how there is one update left. And he sent that task, and I done that task. After that he wasn't responding for few days again and I sent a polite message about how all the things I've done so far already exceed the scope of the project and I requested final payment. In that point I tried to stop the creeping up. He asnwered how he has one final addition. I went insane in that moment and wrote back the arrogant message.

So, in the end, he got the work and money, I'm still willing to do the addition and I apologised twice. He has several options now.

And I agree I made a mistake but isn't that a little bit harsh if I won't have the chance to get hired again because of this mistake (which won't happen again)?

The worst contractors that could deserve such punishment are those who take money and don't deliver the work. This never happened to me and never will.

About taking too much, most of the job which appear in progress are actually idle at this moment.

You went insane on the client and that's oDesk's fault how? Really?

No, it's not that client and

No, it's not that client and it's not that case. Petra read my other story about the other client so she asked here is that the same client I'm taking about. And it is not.

But I continue to explain the story about the other client from the other topic here, which is not connected to the first post I wrote here on this discussion.

<3 Skrillex

Bring back the option to "Mark as read/ unread"

https://www.odesk.com/community/node/27632
https://www.odesk.com/community/node/28197
https://www.odesk.com/community/node/28646
https://www.odesk.com/community/node/27313

Chat System would have been better!

Hey Odesk guyz,
Why can't you introduce a chat system where contractors and client can interact with each other, other we have to shift to other form of IM!

I guess this would bring more transparency to the system.

Thanks

Asesh G
India

Marking Message

Is there any possible option we expect for message marking as "most important", "important", "less important"?
Look like the color
- Yellow mark for "most important"
- Gray Color mark for "important"
- White mark for "less Important" ???

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will be more helpful for us

SOUND & NUMBER OF NEW MESSAGES

Odesk and Yahoo are always open on my screen. When I get a new message on Odesk, I hear it from yahoo and that's the only time I know I have a new message. What if my yahoo is not open? I do not get the new message not unless I refresh the odesk page.
There should be a sound to know you have a message.Especially if I'm working on something and the screen is minimized...if there's a sound I will know that I ahve a new message and will check it right away.

Another one, if I have multiple messages sometimes other messages are missed. It should say on the envelop icon how many new messages you have.

And new message alert color should be RED not yellow/orange.

I hope odesk will do something about this.