I am extremely disappointed in Odesk!
Frans v. 2 posts - Netherlands
I have been a loyal member from Odesk since 2009. I have spent as employer over 30.000 US Dollar on Odesk and have been rewarded with a 4,99 contractor rating.
Unfortunately I have been forced by Odesk to stop using them.
About two weeks ago, on the 1st of January 2013 there was a payment to one of our many contractors which I didn't recognized. I opened a ticket to Odesk (Incident: 1610643) to ask clarification about this transaction.
It didn't took long until I found out that oDesk sends the payment confirmations with a delay of 2 hours. This causes the confusion.
I contacted Odesk again about the misunderstanding, but instead of closing the ticket they suspended my financial account I have been using for 4 years now without any problems!!!
I have sent on daily base emails to Odesk to ask them to lift the suspension immediately, but no response!
Two weeks have past, and all this time I couldn't pay my contractors. My entire company has been paralyzed by Odesk. I have been forced to close all contracts.
This is the way that Odesk treats their long-term and loyal employee members! I am extremely disappointed in Odesk!
Score: 8.7, Votes: 7