Abbi Perets 3 posts - United States - Joined Nov 22 2010
Hi -- my first forum post, though I often read. I use oDesk as both a contractor and an client, and I've been overall very happy.
A few months ago, I hired a writer to ghostwrite an eBook for me. I'm not new to this game -- I read all the applications carefully, and I did not go for a rock bottom price. This contractor also had great feedback from past clients. She wanted an upfront payment -- and because I also work as a contractor, I understand that, so I made the upfront payment.
Unfortunately, since then, I have been treated to a string of excuses. I have regularly reached out, to be reassured (with specific details) on what's going on, etc., but I haven't gotten the work. The contractor didn't respond to my last inquiry, several days ago -- and I noticed in her feedback that the same thing happened to another client just recently.
I understand that this particular contractor may be going through something right now, but that's fairly irrelevant. I'm wondering if oDesk has a recourse option in place -- can I get a partial or full refund of the upfront payment?
Thanks for any insight!
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