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Why have Feedback?

Why do we have Feedback on this site? The Contractors can always
have any negative feedback removed. And they always do.
What is the point?

Vote Result

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Score: 1.0, Votes: 1
Only the comments can be hidden, the rating stays...

Frankly as a client I look at the overall scores, and view hidden comments with more suspicion than a bad, but left intact, review.....

So if you left a bad review and the contractor hid your comments you can rest assured that the impact remains intact!

Your rating still factors into the overall feedback score, and the stars remain visible unless the contractor refunded your payment in full!