Contractors who DEMAND 5 stars
Michelle K. 47 posts - United States - Joined Sep 25 2009
For all clients out there who have no clue about this (I didn't until recently), there are TONS of arrogant (I'm SOOOOO great) contractors out there who think THEY deserve 5 stars & if you don't give it to them, they get angry & abusive.
I rarely ever give a contractor 5 stars, not unless they do very very good quality work. Most don't, that's a fact of life. If everyone was excellent in everything they do, the world would be run in top notch shape & no one would have any problems with anything. LOL, clearly that's NOT the case.
Most people are average in their skill set, communication skills, intelligence, customer service, etc. etc.
Also did you know that contractors won't accept an invite or bid on your job if they see you've given other contractors poor feedback? I'm guessing even if you gave them average feedback, let's say 3.5 stars, they would thumb their noses at you.
How ******is THAT mindset???
Oh & they also won't accept the bid if you haven't hired others, so basically clients are forced into hiring temp staff just to get feedback so they can get the REAL staff some time down the road.
So should we feel forced into giving contractors 5 stars just to avoid waves & to get contractors who are great at their job?
Clients PLEASE, you have to provide feedback & be honest if they aren't good workers. The last thing I want to do is hire someone who's terrible & I won't know either way if you don't do that last part of the process. I have a client on Elance who's given contractors he's hired in the past 5 stars & he had NO intentions of ever hiring them again. He admitted why he did it (he felt bad for them.)
He didn't even give me 5 stars as my hourly rate was too much for him, yet he has kept me on for 6 months & he got me at a steal.
Too many clients are afraid to give poor feedback, & this hurts my company because you aren't being honest.
And this is also a problem across the board on other bidding sites like Elance, so it's not just an oDesk issue, but I found out about the problem on oDesk when some cocky immature contractor told me why he wasn't going to bid on my job. One time it was because of a negative review, the other time it was because I hadn't hired a lot of people.
P.S. I've tried to edit this twice now, but am exhausted, so I apologize in advance if there are any grammatical or typing errors.
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Score: 3.9, Votes: 10