I will be LEAVING ODesk for Good
Mrs D. 4 posts - United States
I've had the worst experience with a customer service rep: (removed) here on Odesk and just won't take it anymore. Especially when there are three other GREAT freelance websites with excellent customer service: www.Guru.com, www.getafreelancer.com and www.Elance.com
Although I have an excellent reputation here and have served as a buyer and provider, ODesk has sent this horrible customer service rep to threaten the closure of my account for using the name of my HR manager! This is ludicrous and I advise all ahead of time, if you ever have a problem or concern ODesk will NOT address it properly. I even had my account frozen once because a buyer over paid me and I couldn't even get access to my other funds from other buyers. This was no fault of my own, yet ODesk was unresponsive, I had to actually call a million times and now I don't even see where they have the phone numbers listed anymore. I plan to write the Board of Directors and owners about my horrible experience here and advise others with similar bad experiences to do the same.
Score: 7.0, Votes: 3