Technospecs Technologies Inc.

I am an IT professional with level III technical support experience on the following technologies and platform: - Windows servers - Exchange servers - Active Directory servers - Office365, Amazon EC2 and Windows Azure - VMWare and Hyper-V - Labtech (Connectwise Automate), Kaseya and various other RMM tools - Connectwise Manage and Autotask PSA - Veeam and Shadowprotect - Firewall (Sonicwall, Watchguard etc.) - Network operations center (NOC) - Patch management and desktop/server maintenance - AV and security solutions (Webroot, Sentinelone, Trend Micro etc.) - Qualys scan for penetration testing - Powershell scripting I have been supporting various MSP (Managed services providers) businesses since 2007 and have been among the top rated contractors available for the outsourcing support for the MSP businesses. I am quick in responding back, attentive and a good team player. I am currently heading a ISO 9001:2008 and CMMI certified IT company that focuses on providing remote support to the MSP businesses.