General Services Supervisor – SES Writing Assignment
You have been hired as the General Services Supervisor for the Florida Department of Health in Highlands County. Your team has been tasked with implementing a new Microsoft Teams site for each department that allows employees to communicate with each other and manage their projects. In additional to yourself, you have 3 employees allocated to this project. There are 10 separate departments that each need their own Teams site. In addition to 3 months of salary for each employee assigned to the project, you have been allocated $10,000 for any additional resources (technology, training, etc.)
The project requirements are as follows:
• Develop Microsoft Teams channel for each department with Teams apps that allow employees to track progress on Quality Improvement projects
• Ensure HIPAA compliance
• Train all 70 DOH-Highlands employees on Teams functionality
• Complete project within 3 months
However, the project has encountered some issues:
• Your team is experiencing delays due to a team member’s unexpected leave of absence.
• The Health Officer has requested additional features, including moving all staff and department calendars from Outlook to Teams.
• The legal department has stated they will need additional review of the scope of the project to ensure compliance with state statutes.
• Due to building renovations, some staff will not be able to work from their office and need to work from another site.
Assignment:
Write a project management plan that addresses the following:
1. Main project objectives
2. Project schedule and timeline
3. Resource allocation and team management plan
4. Communication plan for stakeholders (employees and management)
5. Budget reallocation plan to accommodate additional features and delays
Submission requirements:
• Minimum 2-page written report (single-spaced, 11-point font). No maximum page requirements – can be as long as you need to complete assignment.
• Submit as a PDF or Word document
• Include your name
Grading criteria:
This assignment assesses the candidate’s ability to think critically, problem-solve, and demonstrate project management skills in a realistic scenario. We do not expect you to be an expert regarding Teams or know specific details regarding salaries, DOH protocols, etc. We are looking for the following:
• Clarity and coherence of the project management plan
• Effectiveness in addressing project issues and risks
• Realistic and achievable project schedule and timeline
• Appropriate resource allocation and team management plan
• Clear and concise communications plan