Posted 2 hours ago
  • Hourly: $4.00 - $7.00
  • Expert
  • Est. time: 3 to 6 months, Less than 30 hrs/week

Looking for experienced credit expert , I have big clientele & looking to add to my team.

Credit RepairCommunication EtiquetteCustomer Support
Posted 14 hours ago
  • Hourly: $35.00 - $125.00
  • Intermediate
  • Est. time: Less than 1 month, Less than 30 hrs/week

We are seeking a highly motivated and customer-centric individual to join our team as a Customer Experience Associate. In this role, you will be responsible for ensuring that our customers have a positive experience throughout their journey with our company. Your main tasks will include responding to customer inquiries and resolving issues in a timely and efficient manner. You must have excellent communication skills, both written and verbal, and be able to work well in a fast-paced environment. Attention to detail and the ability to multitask are also essential. Skills required: - Strong communication skills - Problem-solving abilities - Patience and empathy - Attention to detail - Time management skills

Customer ServiceEmail SupportCustomer SupportCustomer SatisfactionProduct Knowledge
  • Hourly
  • Intermediate
  • Est. time: More than 6 months, 30+ hrs/week

We are looking for a self motivated, organized person with excellent customer service skills to join our team as a Customer Service Specialist! This important member of the team will be responsible for providing exceptional service to our clients who contact us by phone, email or web as well as being a friendly face who welcomes guests to our office. Responsibilities: Field incoming calls and emails from customers looking to schedule our services Maintain schedules for multiple photographers based on service type, location & size of property Creating invoices and maintain billing of services Aid in scheduling department meetings/trainings Upsell existing services based on needs

Customer ServiceReal EstateCommunicationsCustomer SupportEmail CommunicationPhone CommunicationOnline Chat SupportAdministrative Support
  • Hourly
  • Intermediate
  • Est. time: 3 to 6 months, Less than 30 hrs/week

Customer Service & Social Media Specialist Needed! Position Overview: As a Customer Service & Social Media Specialist, you will play a pivotal role in ensuring an exceptional experience for our clients across various digital platforms. You will be on the frontline, providing timely and empathetic assistance to customers while also engaging with a community on social media to foster meaningful connections and drive brand awareness. Responsibilities: ~Respond promptly to customer inquiries via email, chat, and social media channels with professionalism and empathy. ~Provide accurate information and guidance on products, services, and weight loss programs. ~Troubleshoot and resolve customer issues effectively, escalating when necessary to ensure timely resolution. ~Monitor and engage with social media community, including responding to comments, messages, and reviews in a positive and engaging manner. ~Create and curate engaging content for social media platforms to increase brand visibility and drive customer engagement. ~Collaborate with marketing and content teams to develop social media campaigns and promotions. ~Stay informed about industry trends, customer feedback, and competitor activities to identify opportunities for improvement and innovation. Requirements: ~100% mastery of English ~Proven experience in customer service, preferably in a digital health or wellness-related industry. ~Excellent written and verbal communication skills with a friendly and professional demeanor. ~Strong problem-solving abilities and a customer-centric mindset. ~Proficiency in social media platforms including Facebook, Instagram, and LinkedIn. ~Experience with social media management tools is a plus. ~Ability to multitask and prioritize tasks ~Passion for health, wellness, and helping others achieve their goals.

Health & WellnessSocial Media ManagementCustomer ServiceOnline Chat SupportCustomer SupportEmail SupportEmail CommunicationAdministrative Support
Posted 2 days ago
  • Hourly
  • Entry Level
  • Est. time: More than 6 months, Less than 30 hrs/week

Our Finance office is looking for people who have high character and a heart to serve others. We have work from home income options. 1. Spare time: This is a commitment of working 4 to 8 hrs 2. Part time: This is a commitment of working 8 to 25 hrs 3.Full time: This is a commitment to work full time 4. Commission based 5. Build your own business We provide all the training and licensing. Must be able to provide documentation to be able to work in the US Must be 18 years old and over Must have internet Knowledgeable with web conferencing Must have a Clean Background check *No experience necessary, paid training* Responsibilities: Will conduct educational courses on financial literacy Will be working with clients to set up accounts for various Insurance and Investment products. Part time position offered with possible promotion to management. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Data EntryCustomer SupportCustomer SatisfactionOnline Chat SupportCustomer Service
Posted 2 days ago
  • Hourly: $25.00 - $45.00
  • Intermediate
  • Est. time: More than 6 months, 30+ hrs/week

Job Title: Loan Processor About Heritage Private Capital: Heritage Private Capital is a leading financial services company dedicated to providing innovative lending solutions to individuals and businesses. With a commitment to integrity, excellence, and customer satisfaction, we specialize in offering personalized loan products tailored to meet the unique needs of our clients. Our team of industry experts strives to deliver exceptional service and value while upholding the highest standards of professionalism and compliance. Website: Heritage Private Capital Overview: As a Loan Processor at Heritage Private Capital, you will play a crucial role in facilitating the smooth and efficient processing of loan applications within our organization. You will be responsible for gathering, verifying, and analyzing financial documents and other relevant information to assess the creditworthiness of applicants and ensure compliance with lending policies and regulations. Your attention to detail, strong communication skills, and ability to work effectively in a fast-paced environment will contribute to the success of our lending operations. Key Responsibilities: 1. Application Review: Review loan applications and accompanying documentation to ensure completeness, accuracy, and compliance with company policies and regulatory requirements. 2. Documentation Verification: Verify applicant information, including income, employment history, credit reports, and asset documentation, to assess creditworthiness and mitigate risk. 3. Communication: Communicate with applicants, loan officers, underwriters, and other relevant parties to obtain additional information, clarify details, and resolve any issues or discrepancies in a timely manner. 4. Loan Processing: Prepare and organize loan files for underwriting review, including entering data into loan processing systems, ordering appraisals and title reports, and coordinating with third-party service providers as needed. 5. Compliance: Ensure adherence to all applicable lending regulations, including but not limited to Truth in Lending Act (TILA), Real Estate Settlement Procedures Act (RESPA), and Fair Credit Reporting Act (FCRA), as well as internal policies and procedures. 6. Quality Assurance: Conduct thorough quality checks on loan files to identify and address errors or inconsistencies, ensuring accuracy and completeness throughout the processing workflow. 7. Timeliness: Meet established processing deadlines and service level agreements to ensure timely completion of loan applications and enhance customer satisfaction. 8. Problem Solving: Proactively identify potential issues or challenges in the loan process and collaborate with team members to develop effective solutions and prevent delays or disruptions. 9. Customer Service: Provide exceptional customer service to both internal and external stakeholders, addressing inquiries, providing status updates, and guiding applicants through the loan process with professionalism and courtesy. Qualifications: 1. Education: High school diploma or equivalent required. Bachelor's degree in finance, business administration, or a related field preferred. 2. Experience: Previous experience in loan processing, mortgage lending, banking, or a related industry strongly preferred. Familiarity with loan origination software and automated underwriting systems is advantageous. 3. Skills: o Strong attention to detail and accuracy. o Excellent organizational and time management skills. o Proficient computer skills, including Microsoft Office Suite and loan processing software. o Ability to multitask and prioritize workload effectively in a dynamic environment. o Excellent verbal and written communication skills. o Knowledge of lending regulations and compliance requirements. o Ability to work both independently and collaboratively within a team environment. 4. Certifications: Completion of relevant training courses or certifications in loan processing or mortgage lending is desirable. Physical Requirements: This position may require prolonged periods of sitting, as well as occasional lifting of up to 20 pounds. Working Conditions: This position is primarily remote-based, allowing flexibility in work location. However, occasional on-site meetings or training sessions may be required. Standard business hours apply, with flexibility to accommodate peak periods or urgent processing needs. Access to a reliable internet connection and appropriate workspace is essential for remote work effectiveness. Note: The above job description is intended to outline the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Customer Support
Posted 2 days ago
  • Hourly: $18.00 - $30.00
  • Intermediate
  • Est. time: More than 6 months, Less than 30 hrs/week

Need help supporting clients answering phone calls, resolving common issues. Examples include password resets, file transfers and general knowledge of the windows OS and Office suite.

Technical SupportCustomer ServiceCustomer SupportTicketing SystemProduct KnowledgePhone SupportMicrosoft Windows
  • Hourly: $11.00 - $13.00
  • Expert
  • Est. time: More than 6 months, 30+ hrs/week

Looking for customer services representative for a marketing company based in Texas. This job pays commission as well. Flexible schedule , 8 am cst to Noon, Noon to 7 pm CST Full time position available as well

Customer ServicePhone SupportCustomer Support
Posted 2 days ago
  • Hourly: $18.00 - $30.00
  • Intermediate
  • Est. time: More than 6 months, Less than 30 hrs/week

As a Tier 1 Help Desk Technician, you'll support a large organization provide excellent customer service and technical solutions. This is a great opportunity to work for a fantastic company, and upward mobility to Tier 2 and Tier 3, contingent on performance.

Technical SupportTicketing SystemIncident ManagementCustomer SupportTroubleshootingCustomer ServiceCommunication EtiquetteSystem ConfigurationHelpdeskProduct Knowledge
  • Hourly: $20.00 - $35.00
  • Expert
  • Est. time: More than 6 months, 30+ hrs/week

Customer Relations Manager & Event Coordinator We are seeking a dynamic and experienced Customer Relations Manager & Event Coordinator to join our team. This role will primarily focus on onboarding new customers, nurturing existing relationships, and coordinating both in-person and remote instructional events. The ideal candidate will possess strong communication skills, attention to detail, and the ability to multitask effectively. **Key Responsibilities:** 1. **Customer Onboarding and Relationship Management:** - Engage with new customers to ensure a smooth onboarding process. - Build and maintain strong relationships with existing customers and leads. - Address customer inquiries and concerns in a timely and professional manner. 2. **Instructional Event Coordination:** - Collaborate with instructors to schedule in-person and remote instructional classes. - Identify suitable locations for events, utilizing existing partnerships or establishing new ones. - Negotiate contracts and agreements with event venues and vendors. - Coordinate logistics for events, including travel arrangements, equipment setup, and catering. 3. **Event Promotion and Marketing:** - Work closely with the marketing team to promote upcoming events to customers and leads. - Utilize various channels, such as email campaigns and social media, to generate interest and drive attendance. - Monitor event registrations and provide regular updates to stakeholders. 4. **Customer Feedback and Improvement:** - Gather feedback from customers and participants to identify areas for improvement. - Implement strategies to enhance the overall customer experience and satisfaction. - Continuously monitor industry trends and competitor activities to stay informed and innovative. **Qualifications:** - Bachelor's degree in Business Administration, Marketing, Hospitality Management, or related field. - Proven experience in customer relations management and event coordination. - Excellent interpersonal and communication skills. - Strong organizational and multitasking abilities. - Proficiency in event management software and CRM systems. - Ability to work independently and as part of a team in a fast-paced environment. **Benefits:** - Competitive salary and benefits package. - Opportunity for professional growth and development. - Dynamic and collaborative work environment. If you're passionate about building relationships, coordinating memorable events, and driving customer satisfaction, we'd love to hear from you! Apply now to join our team and make a difference in the lives of our customers.

Public RelationsInbound InquiryOnline Chat SupportProduct OnboardingTeam ManagementSports & RecreationCustomer ServiceCustomer SupportEvent PlanningEvent Management
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