Customer Service Jobs

1,024 were found based on your criteria

  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    In the coming years we are looking for 12 travel agents in North America and Europe, who will serve our customers from their home country. You will serve as a country manager; answer email, phone call and chats (zendesk) and serve as an extention to our marketing team (translations and/or localization of our online/offline marketing efforts). We will have a decent pay on hourly basis plus commission for each booking handled.
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    Dadasoft provides a game software in Facebook and we need Fluent English support agent who is the face of the company to our customers. Game site : https://www.facebook.com/casinostar.en Game : https://www.facebook.com/appcenter/casinostar?fb_source=appcenter&fbsid=110 We are looking for 1 support agent who is very passionate, and caring to players and if this appeals to you, then you should strongly consider this position for both you and us. Specifically, we are looking for 1 agent who fit the following profile: Skills and Experience: Customer Orientation – You must be able to look at issues from the customer’s perspective and empathize with their situation, so you can be an effective agent and advocate. Customer Support Ticket Handling Skills – You need to have experience interacting directly with customers through a ticketing system and/or live chat to be effective in this role. (we mostly use zendesk) Game Orientation – We publish our game in Facebook / mobile. You don’t need to be an expert in this specific SNS game industry, but you will need to be able to understand the impact each issue, so you can effectively prioritize the customer issues assigned to you. Communication Skills – You must have excellent written and verbal communications skills in English, and strong listening skills (not so much though), so you can ask good questions and provide viable solutions to our customers. You must be fluent in English language. Time Management and Prioritization – As an agent, you will have at least 10 issues in your caseload at all times, so you will need to manage your time and adjust your priorities as your caseload evolves. Technical Skills – You don’t need to be a programmer or engineer in this role, but you do need to have above average computer skills, so you can learn the functionality of our products and resolve basic operating system and/or database related issues. Personality attributes: An energy and passion for helping others An inclination to seek innovative and/or unconventional solutions to problems A sense of compassion for customers and others around you An extroverted personality or at least a high level of comfort in interacting with new people The ability to be agile and flexible in dealing with rapidly changing processes and priorities A positive and resilient mindset This job is only offered on a part time basis and a agent works primarily US Eastern work hours (8am to 6pm), as this is when most of our customers are available. We do have a significant number of customers in Europe and South-east Asia as well and have some flexibility for earlier work schedules. We pay hourly, and we work with you through one of several approved staffing and payment platforms which will charge a percentage fee on your gross earnings. How to qualify for the position: Tell us who you are. We need verifiable identification, online skills tests, and a brief Skype video interview. This part of the process is NOT paid, but it won’t last more than a week overall, and you will only need to spend a few hours to get through this part of the process. Try out the job. During a one-week trial assignment, prove to us that we should give you the position. You don’t have to be “perfect” during this evaluation period, but we do want to see a high level of interest and dedication; a reasonable level of competence; and the ability to learn new skills. Thank you.
  • Fixed-Price – Est. Budget: $1,000.00 Posted
    Native English speakers, clear diction, excellent communication skills. Clear internet connection, noise free environment and a headset. Preference given to applicants with existing cell/business landline where calls can be transferred from a dedicated US number showing distinct caller ID to distinguish between personal and business calls. Pay: per call ($3.00/per call) Requirements: follow the script and take notes No upfront payments Hours: 24/7 as needed Login into Odesk is not necessary- you will be paid per ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    Looking for virtual to administrate our website. You will be trained on the job. You need to have the following skills to apply : - people skill - able to work with U.S. Timing - have at least 10 hour availability a week. - Excellent English Speaking and writing - Customer Service Experience
  • Hourly – More than 6 months – 30+ hrs/week – Posted
    We are looking for someone who can help with daily administrative work who can do the following. 1. Take incoming calls from vendors. 2. Make outgoing calls to vendors. 3. Review incoming email and coordinate with the accounting team on responses. 4. OUTSTANDING communication skills is required to include written and verbal. 5. Reliable internet connection. Should have at least 1MB down and up. 6. Able to work M-F 7a.m to 5 p.m EST 7. Able to negotiate ...
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