More than 6 months –
30+ hrs/week –
Customer Support Professionals working on this program will be responsible for delivering superior customer service in all interactions which includes: billing assistance, technical support and retention.
. Answers incoming customer inquiries promptly and in accordance with the established call-handling procedures
. Provides concise, quality customer service in a professional, timely and courteous manner
. Excellent customer service, communication and relationship building skills
. Active listening and attention to detail with the ability to quickly organize and multi-task in a fast-paced ...