More than 6 months –
30+ hrs/week –
Electronics company looking for a Customer Service & Support for its customers.
Some technical knowledge required.
1. Anser phones calls for all customers, provide support.
2. Process RMA ( return merchandise authorization process)
3. process will be explained and trained
Good communications skills needed as the customers are from USA & Canada..fluent in English and multi lingual preferred.
few examples of calls are sales, support & technical support about company products.
let me know what else have you done that is ...