1 to 3 months –
10-30 hrs/week –
Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solutions. Elevates issues if unable to resolve.
-Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
-Ensures company standards are followed in the delivery of computing hardware and software systems. Includes responding to and updating of tickets entered by users based on problem resolution procedures attempted ...