More than 6 months –
30+ hrs/week –
SUMMARY OF RESPONSIBILITIES:
Dispatch outside field technicians to computer related service calls throughout the United States.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Key responsibilities include the following: Receive calls for dispatching purposes in a queue system.
Must retrieve open calls out of the queue system.Open up calls to be dispatched and determine what type of service is needed by the customer. Locate field technicians in customer area. Interpret needs of customer to technician via telephone such as broken equipment, parts ordered ...