More than 6 months –
10-30 hrs/week –
I-COM is a global trade body focused on the Digital Advertising Industry and creating events on Online Measurement.
We are looking for a Social CRM Manager to work on managing Customer Services on Social Media.
Duties and Responsibilities:
- Handle Newsletter on Mailchimp using templates and HTML Codings
- Handling Customers' inquiries on social media
- Ensuring that all the customers receive immediate service.
- Ensure tracing customer inquiries on all social media i.e. pages, comments, direct messages,
- Make followup on customers' inquiries ...