Est. Budget: $1,500.00
Serves as the technical support expert on the main application. Responsible for the day to day technical maintenance of the main application. Coordinates with support partners, project teams and business customers to deliver world class class support and solutions.
Maintains peer relationships across IT areas (infrastructure, operations, etc) to support effective support and implementations.
Provide hands-on technical support for the main application, as follows:
-Incident and problem management –troubleshooting and root cause analysis
-Application availability ...