More than 6 months –
30+ hrs/week –
We are the leading provider of website hosting and marketing tools that include video conferencing, e-responder, self-video production, lead generation, and web blogging technology platforms and looking for the Technical Support Analyst - the customers first contact with Global Virtual Opportunities(GVO) for tier-2 technical support issues.
Resolves customer tickets;
Handles customers via live chat/telephone;
Offers solutions for tier-2 technical problems via e-mail/chat;
Documents technical solutions via customer relationship management (CRM) computer software.
+2 years of CentOS ...