Est. Budget: $200.00
To recommend and implement a ticketing system for taking orders and customer service calls.
The customer service team is 4 people and the data entry team is about 7 casuals.
The customer service team takes calls from email and an IVR system and it would be good to automatically log jobs.
The data entry team takes orders via voicebank and fax from an email system and we would like the ability to track who does what.