1 to 3 months –
Less than 10 hrs/week –
We need help with fully understanding and documenting all of our IT processes.
The end goal is an easily accessible, highly detailed IT process reference manual for a low to moderately technical audience.
In order to succeed in this role you must be able to:
* analyze complex IT processes
* begin investigating a process with incomplete information and proactively dig for answers
* explain complex IT processes to non-technical and moderately technical users
* dissect and completely document both manual and automated processes ...