- Hourly: $20.00 - $55.00
- Intermediate
- Est. time: 1 to 3 months, Less than 30 hrs/week
We are seeking an experienced IP Contact Center Systems Engineer to join our team. As an IP Contact Center Systems Engineer, you will be responsible for designing, configuring, and implementing IP contact center solutions. Your primary focus will be on setting up and maintaining the infrastructure to support contact center operations, including network connectivity, call routing, and integration with various software applications. You will also troubleshoot and resolve complex technical issues related to the IP contact center systems. The ideal candidate should have a strong understanding of VoIP technology, hands-on experience with contact center platforms, and excellent problem-solving skills. Skills required: - IP telephony - Contact center technologies - Network infrastructure - VoIP protocols - Troubleshooting - Communication skills - Problem-solving - Analytical thinking