Less than 1 week –
Less than 10 hrs/week –
We have a video uploading that explains the problem in a nutshell but it may not be ready for a couple hours.
In the meantime, I'll describe the two problems we are having:
1. When a client calls our phone line the IVR continues the talk and talk even when a clients is selecting one of the described options or extensions. So ultimately, the client can't get past the IVR.
2. The dial by ...