More than 6 months –
30+ hrs/week –
• Staff Responsibilities – Answer incoming calls from current or potential customers.
• Complete Reservations Process – Agent answers questions from customers and assists them in reserving a home. The company expects the agent to maximize revenue opportunities with customers by utilizing solicitation statements, overcoming objections, and utilizing other sales techniques as appropriate to obtain every possible booking.
• Reservations sales agents also cancel or make changes to previous reservations or update a customer's contact information.
• Coordinate Concierge Support/Services
• Maintain Rate ...