More than 6 months –
30+ hrs/week –
This incoming Customer Support engineer will have a background within the VOIP/IPT arena with a focus on Call Manager and Unity. This Support Engineer will provide second line phone/email support to debug broad, complex & unique networks with mixed media/protocols.
This Engineer will act as a focal point for large account network problem resolution. He will typically interface with Cisco TAC ,CSE's, VARs, OEMs, end-users & internal engineering departments. She/He will work on complex problems ...