• Hourly: $25.00 - $35.00
  • Intermediate
  • Est. time: 1 to 3 months, Less than 30 hrs/week

Lewis Media Group is a growing online marketing company located in the Pacific Northwest. We are looking for the right people to complement our service offerings and network. Our culture is fun, creative, and collaborative, and team members are given a great deal of autonomy. We have a main office in Keizer, Oregon, but part of our team works remotely, and some do a combination of on-site/remote work. We are looking to add a WordPress Technical Support Specialist contractor who can work with our hosting service on technical server issues, has a great blend of people, and administrative skills, and has a thorough understanding of the technical side of WordPress and plugins. Up to 40 hours per week - $35/hour June 5 – August 10th, 2024 (possible continued work available) See Attached Job Description

WordPressWeb DevelopmentPHPHTMLJavaScriptTechnical SupportTroubleshootingCSSBash
Posted yesterday
  • Hourly: $18.00 - $30.00
  • Intermediate
  • Est. time: More than 6 months, Less than 30 hrs/week

Need help supporting clients answering phone calls, resolving common issues. Examples include password resets, file transfers and general knowledge of the windows OS and Office suite.

Technical SupportCustomer ServiceCustomer SupportTicketing SystemProduct KnowledgePhone SupportMicrosoft Windows
  • Hourly: $18.00 - $30.00
  • Intermediate
  • Est. time: 3 to 6 months, Less than 30 hrs/week

Respond professionally and compassionately to internal and external customers with IT needs. Troubleshoot telecommunication and network connectivity issues, as well as desktop problems. Communicate effectively both orally and in writing to provide ex..

Time ManagementMicrosoft Active DirectoryCustomer ServiceMicrosoft ExcelEmail SupportDigital Project ManagementResolves ConflictBusiness AnalysisTech & ITTechnical Support
Posted yesterday
  • Hourly: $18.00 - $30.00
  • Intermediate
  • Est. time: More than 6 months, Less than 30 hrs/week

As a Tier 1 Help Desk Technician, you'll support a large organization provide excellent customer service and technical solutions. This is a great opportunity to work for a fantastic company, and upward mobility to Tier 2 and Tier 3, contingent on performance.

Technical SupportTicketing SystemIncident ManagementCustomer SupportTroubleshootingCustomer ServiceCommunication EtiquetteSystem ConfigurationHelpdeskProduct Knowledge
Posted 2 days ago
  • Hourly: $20.00 - $40.00
  • Intermediate
  • Est. time: More than 6 months, Less than 30 hrs/week

Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service, we’d like to meet you.

Customer ServiceCustomer SupportPhone SupportOnline Chat SupportCommunication EtiquetteTechnical SupportEmail CommunicationTicketing SystemAnswered TicketProduct Knowledge
Posted 2 days ago
  • Hourly: $20.00 - $40.00
  • Intermediate
  • Est. time: More than 6 months, Less than 30 hrs/week

Assign and categorize incidents, schedule technical resources, and build team schedules for a global B2B high-tech company. Must have customer service experience and basic computer skills.

Customer ServiceCustomer SupportCommunication EtiquetteAdministrative SupportEmail CommunicationTicketing SystemOnline Chat SupportPhone SupportZendeskTechnical Support
  • Hourly: $6.00 - $25.00
  • Intermediate
  • Est. time: Less than 1 month, Less than 30 hrs/week

We are seeking a dedicated Computer and Microsoft Support Specialist to assist with troubleshooting and resolving issues at our corporate office and various apartment communities. The ideal candidate will have a strong background in computer systems and extensive knowledge of Microsoft products. This role will involve providing technical support to end-users, diagnosing hardware and software problems, and implementing solutions to ensure smooth operations. The successful candidate must possess excellent communication skills, be able to work independently, and have a strong attention to detail. This is a great opportunity for someone looking to utilize their technical expertise and provide exceptional support to our organization. Responsibilities: - Provide computer and Microsoft support to end-users - Diagnose and resolve hardware and software issues - Install and configure software applications - Troubleshoot network connectivity problems - Maintain accurate documentation of support activities Skills: - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) - Strong problem-solving and analytical skills - Excellent communication and interpersonal abilities - Attention to detail and ability to multitask - Familiarity with computer hardware and software troubleshooting Size: Medium Duration: 1 to 3 months Expertise: Intermediate

Product KnowledgeIncident ManagementTroubleshootingSystem ConfigurationTechnical Support
Posted 4 days ago
  • Hourly: $18.00 - $30.00
  • Intermediate
  • Est. time: 3 to 6 months, Less than 30 hrs/week

We are looking for a skilled Support Agent to join our team. Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now!

Customer SupportTroubleshootingTechnical SupportHelpdeskHardware TroubleshootingNetwork AdministrationJavaScriptSystem AdministrationTicketing SystemWindows Administration
Posted 4 days ago
  • Hourly: $18.00 - $30.00
  • Intermediate
  • Est. time: More than 6 months, Less than 30 hrs/week

Taking initial telephone, e-mail or walk-in inquiries and troubleshooting and managing relatively simple hardware, software or network problems that can be resolved in 10 minutes or less, recognizing and escalating more difficult problems to Tier 2 support, and logging call activity.

Technical SupportTicketing SystemMicrosoft Active DirectoryCustomer ServiceCustomer SupportWindows ServerIncident ManagementProduct KnowledgeAdministrative SupportSystem Configuration
Posted 4 days ago
  • Hourly: $18.00 - $30.00
  • Intermediate
  • Est. time: More than 6 months, Less than 30 hrs/week

The support specialist, working remotely or in-house, is the first point of contact for customers (students, faculty, staff, affiliates, parents, etc.) seeking solutions for their incidents and service requests via phone, email or at the walk-up counter.

Customer SupportTechnical SupportCustomer ServiceSystem ConfigurationProduct KnowledgeIncident ManagementTicketing SystemOnline Chat SupportEmail CommunicationAdministrative Support
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