Job Description: As a Customer Support Manager, you will play a vital role in ensuring that our customers receive the highest level of service. You will provide a blend of customer support, account management, and training, assisting customers with their billing inquiries, generating customer invoices, and making necessary product customizations to support sales and marketing tests. You will also write customer support articles as needed. Responsibilities: Provide exceptional Tier 2 and Tier 3 customer support through Intercom, a customer support platform. Handle account management tasks, including conducting customer training calls, ensuring customers are well-versed with our products, and gathering feedback for continuous product improvement. Manage customer billing and invoice operations using Stripe, which involves generating customer invoices, answering billing inquiries, and rectifying any discrepancies. Perform customizations to Cardtapp products for customers to support their sales and marketing tests. Write and update customer support articles to help customers resolve their issues independently, promoting self-service. Use Excel proficiently to manage and analyze data effectively, providing insights to improve our customer support function. Qualifications: Proven experience in customer success, customer support, or account management. Proficiency in Intercom and Stripe preferred. High level of proficiency in Excel. Excellent written and verbal communication skills. Strong problem-solving skills and the ability to manage complex customer inquiries. Ability to handle multiple tasks and prioritize work in a fast-paced environment. Previous experience with the customization of products to meet customer needs is a plus.

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Overview: We are seeking an experienced healthcare executive with a strong background in healthcare management and strategic planning to write a comprehensive business plan for a new healthcare staffing agency. The agency will focus on providing staffing solutions for a range of positions in Kentucky, Indiana, Ohio, and Tennessee, based on recent research findings. The ideal candidate will have extensive knowledge of the healthcare industry, particularly in the areas of staffing, recruitment, and workforce management. Responsibilities: 1. Business Plan Development: Develop a detailed business plan outlining the vision, mission, objectives, and strategies for the healthcare staffing agency. 2. Market Analysis: Conduct thorough research and analysis of the healthcare staffing market in Kentucky, Indiana, Ohio, and Tennessee, including demand for healthcare professionals, competitor analysis, and growth opportunities. 3. Services Offered: Define the staffing services the agency will provide, including temporary staffing, permanent placement, travel staffing, and allied health staffing, based on the research paper findings (attached). 4. Target Market Identification: Identify and analyze target market segments, such as hospitals, clinics, nursing homes, and other healthcare facilities, in the specified geographic areas. 5. Marketing and Sales Strategy: Develop a comprehensive marketing and sales strategy for attracting clients and candidates to the healthcare staffing agency, based on the research paper insights. 6. Operations Planning: Outline the day-to-day operations of the agency, including staffing processes, candidate recruitment, screening procedures, and compliance management. 7. Financial Planning: Create financial projections, including startup costs, revenue forecasts, operating expenses, and cash flow analysis, for the first three to five years of operations. 8. Risk Management: Identify potential risks and challenges that may affect the success of the agency and develop strategies for mitigating these risks. 9. Compliance and Regulatory Considerations: Ensure that the business plan addresses all legal and regulatory requirements related to healthcare staffing operations in the specified states. 10. Executive Summary: Prepare a concise executive summary summarizing the key highlights and objectives of the business plan. Qualifications: • Proven experience as a healthcare executive, with a minimum of [5] years of experience in healthcare management, strategic planning, or related fields. • Strong knowledge of the healthcare industry, particularly in healthcare staffing, recruitment, and workforce management. • Excellent research, analytical, and writing skills, with the ability to translate research findings into actionable insights and strategies. • Familiarity with healthcare regulations and compliance requirements in Kentucky, Indiana, Ohio, and Tennessee. • Ability to work independently, meet deadlines, and communicate effectively with stakeholders. Additional Information: • The candidate will have access to the research paper findings and any other relevant materials to inform the development of the business plan. • The project timeline is [2-4] weeks, with regular check-in meetings and opportunities for feedback and revisions. How to Apply: Please submit a proposal outlining your qualifications, relevant experience, approach to developing the business plan, and proposed timeline for completion. Additionally, include any samples of previous business plans or related projects you have completed. We look forward to reviewing your proposals and selecting the most qualified candidate for this project.

I need someone who has experience creating UGC videos and can also edit them. Please share previous work of you in the video. I will share a video that you will make a copy of. Looking for an older demographic.

1. Cold Email: Configure and warm multiple email domains, launch campaign with already written emails, AB test, and improve current emails if necessary. 2. Improved SEO: Specifically Completed Blog Posts or whatever changes to website you recommend. 3. Simultaneous Social Campaign: FB and LinkedIn. 4. Consultation meetings so that I learn as much as I can from you and your team.

We are in search of a freelance web developer to help finalize our e-commerce website. The ideal candidate will have a solid foundation in Bootstrap, Node.js, and other pertinent technologies. The primary task will be to pick up where the development was left off, ensuring the site is fully operational, integrates Stripe for payments, and features an attractive home and checkout page. Additionally, the developer will be tasked with safeguarding user information and managing order storage through Google Sheets or a similar solution. Essential skills for this position include expertise in Bootstrap, Node.js, HTML/CSS, JavaScript, responsive design, and adherence to web development best practices. Our goal is to complete the website promptly for the forthcoming season to commence sales at the earliest opportunity. The candidate must be committed to maintaining open and consistent communication.

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My company is 6 months old and I need to reorganize the structure. But to do so, I need a business valuation on CPA letter head for my IRS documentation. The company is not being sold, but may become a subsidiary of a C Corp I am required to create.

For the job post described, you primarily need a WordPress developer with strong proficiency in front-end development skills. Here's why: 1. **WordPress Developer**: The core issues you mentioned - form submission delay and Lottie animation compatibility - are specific to WordPress and front-end development. A WordPress developer would have the expertise to navigate the WordPress environment, identify the root causes within the WordPress setup, and implement necessary fixes. 2. **Front-End Development Skills**: Addressing the form submission delay may involve optimizing front-end code to enhance user interaction and responsiveness. Similarly, fixing the Lottie animation compatibility issue requires front-end development skills to ensure the animation renders correctly across different browsers. While full-stack developers possess both front-end and back-end development skills, their expertise may extend beyond what's necessary for this particular job. However, if you anticipate needing additional back-end modifications or integration work beyond typical WordPress tasks, hiring a full-stack developer could be beneficial for future-proofing your project. In summary, a WordPress developer with strong front-end development skills should suffice for the described job post.

Hello Excel Community, I am currently working on setting up a comprehensive bonus model for our sales team of approximately 80 members and need the expertise of a seasoned Excel user to create a robust sample spreadsheet. Objective: The spreadsheet should enable the user to easily sort and filter data to produce weekly, monthly, and quarterly sales projections. Additionally, it should be able to show daily, weekly, monthly, and yearly sales variances for each team member. Key Features Needed: Pivot Tables: For dynamic sorting and filtering options. Control Buttons: To streamline the process of generating different time frame projections. Performance Tracking: Ability to quickly identify which salespersons are meeting their sales targets and which are not. Data Requirements: Since I do not have an existing database to pull from, I would appreciate if the model could be populated with generic but varied data for each salesperson. This should include names, target sales figures, and actual sales figures across different periods. Deliverable: A user-friendly Excel file with the above functionalities, including clear instructions or labels to navigate through the model. If you have experience creating such models or insights on best practices for structuring this kind of tool, I would be incredibly grateful for your assistance or any templates you might share. Thank you in advance for your help, and looking forward to your expert recommendations! Make sure in your response you type: I'm your Excel Guru, to be considered.