Less than 1 month –
30+ hrs/week –
We need a complete call centre solution inside Vtiger CRM with following things:
Outgoing On (Already Working)
Incoming Calls (Working but not linked to CRM)
Statistics for agents
By Forced calling, we mean to be able to create a list of contacts to be called during the day and can assign a sales agent to each of them.
Once that sales agent logs in, the system starts dailing the numbers and connecting him to the contacts ...