Avaya Jobs

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  • Hourly – More than 6 months – 30+ hrs/week – Posted
    Call Center/Contact Center Design Engineer very proficient in Avaya call center routing (vectors, VDNs, vector variables, VDN variables, skills/EAS, Provision, VAL board/gateway announcement administration/uploads, dial plans, OneX Agent, CMS). Avaya Routing VECTORING CMS/REPORTING NICE CALL RECORDING - NICE TO HAVE GENESYS ROUTING - A PLUS · Comparing documentation to what the GNS telecom team has input · Placing test calls and making sure all routing working as designed · Working with GNS telecom team on cutover night activity (testing phone ...