Central Reservation Systems Jobs

10 were found based on your criteria

  • Hourly – More than 6 months – 30+ hrs/week – Posted
    Seeking highly talented Account & Reservations Managers to join our rapidly growing team and assist us in helping our vacation rental owners increase their vacation rental earnings on our site by offering value-added, insightful and strategic input to their business. Account & Reservations Managers will be responsible for managing customer relationships in a defined geographic territory (Italy) in order to ensure a high level of customer satisfaction and enhancement of the customer relationship, with a strong inclination toward facilitating reservations. These individuals will serve as a main point of contact for travelers interested in booking properties, but will also interact with property owners and managers to assist with booking requests, discuss products and services offered, provide recommendations to optimize the conversion of their rental inquiries and booking requests into reservations, and assist with support issues. Applicants must have excellent communication skills (including the ability to speak, read & write fluently in Italian & English), enjoy problem solving, have a strong work ethic, and be enthusiastic to learn all aspects of Company’s products & services, booking/reservation system, and the online travel industry. This is a long-term Remote position; Account & Reservations Managers will be working from home & must have a quiet place to make calls and reliable internet access. 40 hours per week (flexible), Monday – Friday, 8:00 am – 5:00 pm RESPONSIBILITIES: •Respond to inbound traveler and property suppliers inquiries via phone, email, chat, and other methods •Work to identify and resolve traveler and property supplier issues/concerns •Advise travelers on how to navigate our site to find a vacation rental property to book and provide assistance for any questions or issues they have regarding a reservation •Contact and follow-up with travelers and property suppliers via phone and email regarding their outstanding rental inquiries and booking requests •Proactively contact property suppliers via phone & email to assist them in optimizing the conversion of their rental inquiries and booking requests into reservations by reviewing their account information & property listing, providing recommendations, and answering questions on how to use our account management tools (booking system, payment platform, etc.) •Work as a liaison between customers and our product and development teams, which includes summarizing customer feedback and issues to help manage prioritization of development work and suggesting customer experience improvements •Conduct win-back and feedback gathering processes for current property suppliers considering deactivating accounts in order to retain them as suppliers REQUIREMENTS: This is a long-term Remote position; Account & Reservations Managers will be working from home & must have a quiet place to make calls and reliable internet access. 40 hours per week (flexible), Monday – Friday, 8:00 am – 5:00 pm 1.2+ years’ of reservation or customer support experience required (experience in the online travel industry highly preferred) with a proven track record of delivering exceptional customer service in complex, rapidly changing environments 2.High enthusiasm and interest working directly with customers 3.Excellent communication and active listening skills, including the ability to speak, read and write fluently in Italian & English (multiple languages is a strong plus); high comfort level receiving inbound emails and phone calls, as well as making outbound communications to current customers 4.Ability to provide expert advice and accurate information to customers regarding products and services offered 5.Detailed working knowledge of Microsoft Office (Excel, Word, Outlook, etc.), customer operations tools (telephone, email, chat, etc.), and Internet-based applications 6.Must enjoy problem solving, have a strong work ethic, and be enthusiastic to learn all aspects of Company ...
  • Hourly – More than 6 months – 30+ hrs/week – Posted
    Account & Reservations Managers will be responsible for managing customer relationships within Spain in order to ensure a high level of customer satisfaction, a strong inclination toward contract renewal, and the enhancement of the AlwaysOnVacation customer relationship. Our vacation rental suppliers advertise their vacation rental properties on a yearly basis. Applicants must enjoy problem solving, have a strong work ethic, and be enthusiastic to learn all aspects of AlwaysOnVacation's services, booking/reservation system, and the online travel industry. Must have ...
  • Hourly – More than 6 months – 30+ hrs/week – Posted
    We're currently seeking a talented and experienced Reservations Agent to join our rapidly growing, top-tier team. Reservation Agents will be responsible for facilitating vacation rental reservations in a defined geographic territory. Applicants must enjoy problem solving, have a strong work ethic, and be enthusiastic to learn all aspects of our services, booking/reservation system, and the online travel industry. COMPENSATION: Commission only RESPONSIBILITIES: -Contacting and following-up with vacation rental Property Suppliers & Travelers via telephone and email regarding their reservation ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    Currently there are two companies you will be supporting in this position. Both are very new and support will begin lite. This is an excellent opportunity for someone to start at a lower rate, with excellent commissions, and grow with the company owner. You must have a magic jack line, excellent internet connection, and/or great English speaking skills. You must be able to work the hours from 8 am to 5 pm PST, Monday through Friday. In the beginning ...
  • Hourly – More than 6 months – 30+ hrs/week – Posted
    Currently seeking an experienced Business/Systems Analyst professional with a track record of delivering innovative consumer products to assume ownership of the company’s product development efforts. The Business/Systems Analyst will provide leadership in gathering business requirements, documenting functional specifications, and user acceptance testing related activities. This role will be pivotal in helping ensure we deliver the highest quality products on time and within budget. RESPONSIBILITIES 1. Document functional and non-functional requirements 2. Create and manage product requirements, roadmaps ...
  • Hourly – More than 6 months – Less than 10 hrs/week – Posted
    Urgent - Experienced Email Reservations Clerk required. Basics Experienced Health Retreat reservations clerks required to fulfill reservation requests by determining the rooms available to meet customer desires. They verify customer information and payment options, assign rooms and respond to customers with follow up and confirmation emails. Must monitor current guest occupancy and maintain inventory records. Responds in a professional and courteous manner to email inquiries regarding reservations and health retreat information by providing accurate and timely information and service. Use selling ...
  • Hourly – Less than 1 month – 10-30 hrs/week – Posted
    I need to have a website created with the following features: - ability for website admin to create a customer account profile, with a designated account # - ability for a customer to login to their account profile and make a reservation through the website. - implement a loyalty based point redemption system, where repeat customers earn points toward a free stay in the future. - include a coupon redemption system where admin can update/change coupon offers on website, as well as social media ...
  • Fixed-Price – Est. Budget: $500.00 Posted
    We ave a site for holidays houses reservation www.primaklima.it We have a part static that we did with Joomla and a part dinalic to present houses and to manage the bookings. The link is http://www.primaklima.it/rent/index.php?user=listproperties The actual software is very good, is just very slow and have many option that we don't use, but we lost conctact with the software house that produced it. So we have to way ...
  • Fixed-Price – Est. Budget: $650.00 Posted
    We are looking to create an online system that will help restaurateurs manage their restaurants. I need this system to be in native Android app because the users will use it on an Android tablet. The program needs to be able to create restaurant floor plans that can be modified with any restaurant (not just 1). Afterwards, it must also be able to take wait list for those who need it and assign that person in the wait list to ...
  • Fixed-Price – Est. Budget: $400.00 Posted
    Hello, I require a WordPress plugin that will allow a user to reserve a restaurant table for a specific date and time providing it is available. This plugin will need to have an administrative backend that will allow an administrator to add / edit and delete restaurants and their specific information. This plugin will also need to have a "restaurant owners" section to allow them to manage the bookings. Full information is available in the Word Document attached. The successful candidate ...
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