We are seeking a Call Center Agent to join us. This is an ideal opportunity for an enthusiastic individual with an interest in style, quality, paying close attention to detail and an interest in the mountain lifestyle to be part of our team. The sky is the limit in your career with us, this position can lead you to other positions such as Management, Merchandising, Logistics, and much more it necessary to attached your resume to apply !

Description: We are a dynamic plumbing company based in Honolulu, Hawaii, in search of a versatile Customer Service Representative (CSR) and Social Media Manager to join our team remotely through Upwork. This role is pivotal in maintaining exceptional customer service standards while effectively managing our social media presence. Responsibilities: - Handling all incoming communication channels including phone calls, emails, text messages, web chat messages, and social media inquiries with professionalism and efficiency. - Scheduling and booking customers for plumbing services, optimizing work schedules for maximum efficiency. - Utilizing Google products such as Docs and Sheets for documentation and organization. - Managing our social media platforms by responding to inquiries, engaging with customers, and posting and managing content provided by the company. - Providing top-notch customer service, demonstrating a lively, positive, upbeat, and friendly demeanor, while also exhibiting patience and the ability to handle irate customers and deescalate problematic situations. - Working in an appropriate environment with minimal background noise, ensuring clear communication and focus on tasks at hand. - Possessing good communication skills and equipped with proper phone and computer equipment to fulfill duties effectively. Requirements: - Exceptional communication skills, both written and verbal. - Strong organizational abilities with keen attention to detail. - Proficiency in Google products such as Docs and Sheets. - Ability to multitask and work efficiently under pressure. - Flexibility to work during peak business hours HST from 8am-5pm, with after-hours shifts available for our 24/7 plumbing service operations. If you are an enthusiastic individual with a passion for delivering outstanding customer service and managing social media presence, while possessing the necessary skills to thrive in a fast-paced environment, we want to hear from you. Join our team and contribute to our ongoing success! Apply now with your Upwork profile and a brief cover letter detailing your relevant experience and availability.

Hello 👋 We need to hire few travel agents and we are looking for someone who really wants to help clients out with their traveling. We will teach you everything you have to know but first you will need to attent a zoom meeting to see if you are a good fit or not . Benefits: - heavy savings for yourself as well as your clients - a few free cruises - help whenever you want - theme park ticks at a discount price - affordable prices for all inclusive hotels for yourself - make $100 to $300 dollars an hour

We are a growing startup looking for help with our daily operations and projects. We use the platforms Intercom and Hubspot, you would need to work in those programs daily.

Vacation Rental Management Company seeking an all star guest support specialist! We need someone who loves working with people and making sure our guests have the most amazing experience whilst staying at our properties. The role will involve chatting to guests online or via phone to assist them with checking in and out of properties or answering any questions they may have. In addition, there may be some tasks related to maintenance and repairs you will need to assist in coordinating. The role simply requires you to be on call for a set time frame, so you are able to multitask this job with others. We will pay you a set fee to be on call, then an hourly rate for the time you spend dealing with tasks. We will provide all the training you need, there is no experience necessary.

We're looking for someone with strong communication skills both over the phone and text. The goal is for us to work together long term and hopefully for you to eventually help us build out our CSM team. For now we want to you to focus on onboarding new clients and continue managing the existing relationships we've built with our happy clients. Scope of Work: - Check in and update clients - Build rapport and personal relationships with each client - Follow up with clients - Re-sign and lower churn with clients Expectations: - Be proactive - Go above and beyond with each client - Don't be afraid to ask questions - Find ways to add more value to each client - Have a mindset of growing with the company

The support specialist, working remotely or in-house, is the first point of contact for customers (students, faculty, staff, affiliates, parents, etc.) seeking solutions for their incidents and service requests via phone, email or at the walk-up counter.

Customer Service Representative - PuroAir Contract-To-Hire Location: Remote, United States About PuroAir: PuroAir is on a mission to clean the world’s air. We believe that filtered air is a human right. Our purifiers are providing breathable air in 250,000 homes, classrooms and offices, and we’re just getting started. We're one of the fastest growing home brands led by experienced entrepreneurs looking for an experienced customer service representative who is ready to dig in and help take the brand to the next level. About the Role: We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the primary point of contact for our customers. You will provide support with purchases, inquiries, technical issues, and product-related questions via phone, email and chat. Hours/Availability: Must be available to work in the Pacific Time zone, an average of 40 hours per week Willing to work extended hours as needed, per day or per week, and holidays, to meet business needs Must be willing to work one weekend day per week Key Responsibilities: Serve as the first point of contact for customers via review portals, phone, email, chat, and social media channels Respond promptly to customer inquiries, provide accurate information, and assist with product-related questions and technical issues Troubleshoot and resolve customer concerns and complaints in a professional and timely manner Coordinate with internal teams to address customer needs and escalate issues as necessary Provide product demonstrations and guidance to customers on product features, setup, and usage Process orders, returns, and exchanges, and ensure timely delivery of products to customers Maintain accurate records of customer interactions, transactions, and resolutions Identify opportunities for process improvement and contribute to the development of customer service policies and procedures Stay updated on product updates, promotions, and company policies to effectively communicate with customers Qualifications: High school diploma or equivalent; bachelor's degree preferred 2+ years of experience in customer service, preferably in a technology or consumer electronics industry Proficiency in handling customer service for Amazon and Shopify sellers Excellent communication skills, both verbal and written, with a professional and friendly demeanor Strong problem-solving skills and the ability to handle challenging situations with patience and empathy Proficiency in using customer service software, CRM systems, and other relevant tools Ability to multitask and prioritize tasks in a fast-paced environment Detail-oriented with a focus on providing accurate and efficient service to customers Ability to work independently and collaboratively as part of a team Flexibility to work occasional evenings, weekends, and holidays as needed

We seeking a dedicated IT Support Specialist to manage and maintain our company’s technology infrastructure. The ideal candidate will be responsible for providing technical support for our internal users, ensuring the smooth operation of our internal IT environment.This full-Part-time position requires 0 years of experience, making it an ideal opportunity for recent graduates or individuals looking to start a career in customer service...

In your role as Client Intake Specialist, you will leverage your excellent communication skills and positive attitude to make sure that Ellis Porter’s clients are handled with a high level of attention because you take pride in going the extra mile to help us exceed their service expectations.