More than 6 months –
10-30 hrs/week –
We are an up and coming direct marketing company looking for a customer support rock star!
The ideal candidate should have a vivacious and outgoing personality that shines through in their client communications! Customers should be thrilled to get a response from you and love the support you provide them.
Specifically, you will:
1. Respond to customer questions in a timely and courteous manner
2. Address product questions
3. Answer shipping questions
4. Escalate refund requests, angry customers to a ...