Customer support Jobs

551 were found based on your criteria

  • Fixed-Price – Est. Budget: $640.00 Posted
    We are looking for a number of agents to handle customer service duties. Please send your "Skype id" together with your resume. Contractor requirements We are looking for a contractor who: 1. Is available for 8 hours per day. 2. Has worked in a customer service setting or a similar customer-satisfaction job. 3. Has a solid command of the French language. 4. Has 50% or more English for training and internal communication purposes. 5. Internet connection of 2Mb or more ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    Looking for someone to do virtual support, primarily around Quickbooks. General tasks would include: 1) Entering bills into Quickbooks (we would scan any mailed bills) 2) Reconciling checking & credit cards. 3) Making tax payments (US, Federal, state, local) 4) Entering estimates, converting to sales orders and invoices (Our estimate are primary MS Word and Powerpoint, you would copy them into QB for tracking purposes 5) Routine accounting reports 6) Updating our CRM (SugarCRM) with information and followups from customers. We ...
  • Hourly – More than 6 months – Less than 10 hrs/week – Posted
    I am due to give birth the end of May and need some help with day to day tasks of running my small driving school here in England. I sometimes receive photos and reviews sent to me from the driving instructors of their pupils who have passed their driving test which I would like you to put on Facebook, Google+, twitter and Wordpress. You might receive 1 of these a day (if that), and it would take about 10 minutes ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    We are a women beauty service salon. We are thrilled to be looking for talented individuals to join our team in answering phones. We are seeking passionate, service-oriented, positive and hard-working individuals with a love for beauty and lashes and an excitement for our brand. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail. Seeking positive, motivated and constructive team members. COMPANY / TEAM CULTURE We deliver Wow through customer service ...
  • Hourly – More than 6 months – 30+ hrs/week – Posted
    Outbound Calling Agent - PERFECT ENGLISH to call from our Skype Account. I need someone reliable to call a few hours a day. 10am to 6pm eastern. Calls include: welcome calls to new members, calling members about products and services, calling members to congratulatate them calling members to help them renew their subscription or place an order calling real-time leads to sign them up as a free member, plus various other customer service calls. Also some posting on our Social Networks ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    Looking to hire a “Part Time” assistant to assist me with support tickets for my company based here in New York City. This is a great opportunity for someone eager, willing, driven and ready to work. “Multi-Tasking” is a must for me. So if you cannot multi-task please do not apply for this job because you’ll be given lots to do. You must be prepared to handle the following: ***ZENDESK*** Phone Calls – Appointments – Live Chat Support – Skype Conversations – Inquiries ...
  • Hourly – More than 6 months – 30+ hrs/week – Posted
    We are a fast-growing, highly respected, young company that is now seeking to improving the overall structure and productivity and stabilize growth. Our website is a progressive, thought-provoking and alternative online platform for people exploring all aspects of Conscious Relationships, Conscious Sexuality, Natural Intimate Health & Beauty and Self Love. We provide articles, natural products and online courses; all aimed at inspiring and empowering women and men around the globe. We are now looking for an experienced Head of Customer Service (HCS) that is conscious & open minded (see topics above), mission-focused, strategic, and process- minded leader with experience in managing & scaling customer service, and developing a performance culture (based on creativity, fun and opportunities) among a group of diverse, talented individuals. The HCS is a leader who is able to enable others to deliver measurable results that make the common vision a reality. The HCS will ensure nothing less than excellent customer service. Meaning we want every person (customer or not) that reaches out to us to be heard and the request handled in a way that it leaves the person satisfied. Responsibilities Reporting to the Founders, the HCS will lead all customer communication (support via website, email, phone and social media) and will have the following responsibilities: For a strong & flexible team that carries the same values and sense of quality as the founders. Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Improve the customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Keep ahead of industry’s developments and apply best practices to areas of improvement Control resources and utilise assets to achieve qualitative and quantitative targets Adhere to and manage the approved budget Maintain an orderly workflow according to priorities Key Qualifications As a prerequisite, the successful candidate must believe in the core values of our company and be driven by its mission. The candidate should demonstrate a passion for breaking new ground by leading the way. Beyond that, we are seeking a candidate that has proven experience with implementing and managing and world class customer service experience. The successful candidate will most likely have had management experience. As noted, this is an organization which is driven by its values, so experience in managing a “values- driven” team will be highly prized. 3+ years of experience as a customer service manager 2+ years of experience in providing customer service support Excellent knowledge of management methods and techniques Perfect English, both verbally and in writing Working knowledge of customer service software, databases and tools Awareness of industry’s latest technology trends and applications Ability to think strategically and to lead Strong client-facing and communication skills Advanced troubleshooting and multi-tasking skills Customer service orientation Additional requirements are: Serving & Supporting is your Passion - you should love communicating with people from an open, compassionate and supportive mindset. No request is too weird or small for you and will be handled with the utmost care. You strive to create the best service experience possible. People reaching out to us feel held by providing a secure space where they are helped and inspired. Results - proven track record of exceeding goals; evidence of the ability to consistently make good ...
  • Hourly – More than 6 months – 30+ hrs/week – Posted
    Looking for customer service agents to handle a fast paced environment. Needs to handle multiple tasks including Chat, email and some calls. Must be very tech proficient and fast learner Long term contacts available 40+ hours a week for qualified and dedicated individuals. We offer great environment and scope to grow
  • Fixed-Price – Est. Budget: $250.00 Posted
    We are an international e-commerce business focused on distribution of Indian Ethnic Garments products. We are looking for an experienced, motivated, punctual individual who can take over the live-chat support, 2nd tier customer service who can deal with tracking the shipments, adding orders to the fulfillment center, calling back inquiries, blogging and dealing with both existing and potential distributors when required. We are looking for a long term staff who has a good track record. We are looking for individual ...
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