Less than 1 week –
Less than 10 hrs/week –
Ability to add and remove phone numbers and give each number a nickname for marketing purposes
Assignable ring groups (add and remove personal via vtiger crm)
Sequentially or simaltaneos (admin chooses in vtiger panel) ring through members (sales agents cell phones)
Voicemail (if no one answers goes to voicemail) logs to vtiger record transcript if possible
Record All Calls
Call Log - must log in vtiger if call was missed return successful, return no answer, answered etc... Must be ...