1 to 3 months –
30+ hrs/week –
Client is looking to integrate dynamics into vicidial so that
Clients selects which list on the CRM to dial.. the list then gets dumped into vicidial..
Client then build campaign within either dynamics or another integrated screen that builds campaign with the selected lists and field for call ratio and DID. Campaign can be started/paused and stopped from this screen as well.
Vicidial would then reporting back to Dynamics with status of attempted call.
Agent would login to vicidial ...