More than 6 months –
30+ hrs/week –
Our Service Coordinators advise the technician scope of work, tools needed, date and time of the call, include any site-specific information / instructions as well as negotiate payment terms. They ensure technicians have all documentation needed to successfully complete the service call and contact end-users to set and confirm appointments.
• Detail-oriented – informing customers of delays when technicians are running late.
• Accurate follow through – be able to maintain accurate record-keeping and recording information for each service call.
• Dynamic Personality – the ability to ...