Est. Budget: $250.00
We need the following to track the cases that are created for repair.
We want and option that we can check - so we can see that case is for RMA.
We want to track with time stamp and email notification when RMA is:
1. Received. (Email to customer and notification to the support person)
2. In progress (Email to customer)
3. completed (Email to customer and notification to Logistic employee)
4. Shipped with tracking number. (Email to customer).