More than 6 months –
30+ hrs/week –
We're the leading Point of Sale, stock management and online sale solution for booksellers in New Zealand and Australia. Our customer base is continuously growing and we're in need of a Technical Support Representative to add to our team.
Tasks and responsibilities:
- Answering support email
- Calling customers where necessary to understand issues
- Adding to the help document and help videos
- Manual software testing
- Isolating and reproducing bugs
- Based in the Philippines
- Perfect spoken and written English
- Customer ...