3 to 6 months –
30+ hrs/week –
Role : Service Desk
Location : Duisburg, Germany
Job type : Contract – 6 Months
Client : HCL
Experience : 2-4 years
candidate must be willing to attend Face 2 Face interview in Germany(client location)
• Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users
• Route problems to internal 2nd and 3rd level IT support staff.
• Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
• Administer ...