Less than 1 month –
Less than 10 hrs/week –
we have a goautodial setup - latest version.
we have managed to setup carrier, campaign, lists, users and import leads.
we can login with agents and make calls, dispositions, etc.
what we cannot do and need help with is the following:
-as soon as we configure custom fields, the leads do not make it to the hopper. it actually seems like a bug in goautodial. but, i'm happy to be proven wrong.
-help configuring custom dispositions (we can probably handle ...