More than 6 months –
Less than 10 hrs/week –
We are an Managed Service Provider looking for an expert to call upon in configuring our RMM Tool. Currently we are using Kaseya IT Center. We also use ConnectWise as our PSA. Would a resource that can help us starndardize our setup and perform the following tasks:
1. Agent template configuration.
2. Configuring patching,
3. Setup alerts & monitors and integrate them with ConnectWise.
4. Create custom installation scripts for common software applications.
Typically we will put requests in plain English ...