Zendesk Jobs

33 were found based on your criteria

  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    We are a membership site. We need someone to spend 4 hours a day at the weekend replying to Zendesk tickets and updating users subscriptions. Requirements: - English language mother tongue or living in an English speaking country - Experience of Zendesk a plus - Reliable - no excuses (my internet is down etc) - Friendly - good customer service attitude - Need to be available on Skype for IM - 4 Hours per day on Weekends Duties: - Replying to Zendesk tickets - Answering customer questions - Cancelling customer accounts ...
  • Hourly – More than 6 months – 30+ hrs/week – Posted
    Vacation Rental / Property Management Company based in LA is looking for enthusiastic guest service/ reservations team members with a sense of humor, impeccable writing skills and a problem-solving mindset to work as after hours reservations and guest service agents. Candidates should be able to prove that they have stable internet connection with at least 2Mbits, and should be able to do Voice Over IP calls using their connection Excellent VERBAL and written English skills is a must, as this position ...
  • Hourly – More than 6 months – 30+ hrs/week – Posted
    ndap is a small (but rapidly growing) eCommerce company looking for an E-commerce Analyst with PHP (Laravel), MySQL, Excel, and Pentaho (PDI) experience to join the team. Our principal brands include Car Part Kings, Next Day Auto Parts, Auto Parts Nerd, Plumburs, WholesaleDash and ChannelReply. This position is based in the New York City, Flatiron neighborhood. We’re open to a remote situation for the right candidate. The Catalog Analyst responsibilities include: * Extending the current PHP Laravel application. * Refactoring parts ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    We are looking for someone to manage the Customer Support for our business. the following tasks will be included: -Managing Zendesk Customer Support Tickets -Managing Email Support Requests -Working with Wordpress & Infusionsoft to Resolve Customer Support Issues -We will have process maps & videos showing how to resolve all issues and when new issues arise we will record and document the process and show you how to resolve the issues -Strong attention to detail, quality, and the customer experience We will ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    We are looking for someone to assist in membership relations. This will include: Completing Membership forms and package set-up. This is a very detailed oriented process and we are looking for someone who is reliable and can follow directions, and self motivated. Once this process is mastered the following responsibilities can be added on to the position. This job will pay by the package set up and not by the hour. Added responsibilities would include... Responding to customer service requests ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    Need a very detail-oriented, mature & professional, SEO-savvy, Magento e-commerce Content and Administrative Manager for Asia-based Health Supplement company. Requirements: - Experience in running a Magento CE Store & Extensions - Ability to read, think and help optimize the catalog for a great User Experience - Can change banners, categories, product details, create CMS pages, run reports, make widgets, insert landing pages, etc - Knows basic html, meta tags, - A plus if candidate, understands basics of Google analytics and how to use it to optimize the ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    Hi, my name is Kevin and I am a successful author and relationship coach. I am looking for a reliable, hard-working, and detail-oriented customer support person with great technical skills. Here's what needs to be done... Every day, customers who purchase my books and online courses write in with questions. Questions about accessing their order, questions about billing, questions about refunds, chargebacks, and many other concerns. Here's what I'm looking for... I'm looking for someone who ...
  • Hourly – More than 6 months – Less than 10 hrs/week – Posted
    Hello, We are selling a US company that food from Europe we are currently looking to fill our customer support. Your tasks: - Email processing with our ticket system (Zendesk) - Creating Orders or changes - Cancellation of orders - Information by email about delivery times - good knowledge of english Our requirements: - Each email must be answered within 24 hours - You must have Internet access, a PC or notebook. to better be able to work it is advisable to PC with 2 monitors What ...
  • Hourly – More than 6 months – 30+ hrs/week – Posted
    Course Hero provides a suite of digital educational resources that help millions of students learn as efficiently and effectively as possible. We are seeking a Community Moderator to work 15-30 hours per week. JOB DUTIES: - Resolve issues raised by tutors and customers (students). Work with Customer Support to assure quality customer experiences - Take appropriate action with tutors who commit violations of platform policies - Communicate with users to clarify policies and answer questions on platform processes - Analyze and manage the performance ...
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