More than 6 months –
30+ hrs/week –
Course Hero provides a suite of digital educational resources that help millions of students learn as efficiently and effectively as possible. We are seeking a Community Moderator to work 15-30 hours per week.
- Resolve issues raised by tutors and customers (students). Work with Customer Support to assure quality customer experiences
- Take appropriate action with tutors who commit violations of platform policies
- Communicate with users to clarify policies and answer questions on platform processes
- Analyze and manage the performance ...