Zendesk Jobs

86 were found based on your criteria

  • Hourly – More than 6 months – Less than 10 hrs/week – Posted
    TurnkeyFlyers.com sells downloadable open house flyer templates to real estate agents. Our main product features 53 PDF flyer templates that agents purchase for $95 and download and use immediately using only the free Adobe Reader software, on either Mac or PC. To try a sample flyer, open this file in adobe reader 8.0+ http://turnkeyflyers.s3.amazonaws.com/turnkey-flyers_step-by-step-template.pdf Our site contains several training videos to guide the agent through the download process and shows them how ...
  • Hourly – 1 to 3 months – 10-30 hrs/week – Posted
    Due to an increasing volume of customers as our startup grows, we are looking for a few freelancers to work part-time with our communications and customer relations leads to handle customer order requests and inquiries via email. Responsibilities: - Respond to customer emails within Zendesk about product and company - Update customer orders and issue refunds based on interaction - Exercise care and compassion in dealing with upset and frustrated customers - Escalate serious issues to customer relations lead Required qualifications: - At least 1 ...
  • Hourly – More than 6 months – 30+ hrs/week – Posted
    Course Hero provides a suite of digital educational resources that help millions of students learn as efficiently and effectively as possible. We are seeking a Community Moderator to work 15-30 hours per week. JOB DUTIES: - Resolve issues raised by tutors and customers (students). Work with Customer Support to assure quality customer experiences - Take appropriate action with tutors who commit violations of platform policies - Communicate with users to clarify policies and answer questions on platform processes - Analyze and manage the performance ...
  • Hourly – More than 6 months – Less than 10 hrs/week – Posted
    I require ongoing support assistance with my iOS and Web Apps; In total this is around 50 Apps, however most of the support tickets daily come from the same 5- 10 apps. I would estimate that the daily support tickets could be completed within the hour timeframe and would be willing to pay up to 1hr of support per day; This would involve responding the support tickets, following up with support tickets which have gone quiet if needed. One of ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    eBuyNow is a global eCommerce Management company engaged in the support management and online sale of consumer electronics products. We are currently looking for online Customer Support agents for 4+ hours per day, 5 days per week or as needed. Scheduling may vary depending on availability as we provide support 24/7. Strong candidates: -have previous Support Desk Experience. -are multi-lingual. -have experience with Technical and content writing. -have worked on platforms such as Zendesk and Magento. Current language needs ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    We are a small, but growing company looking for a self-motivated customer service agent who is comfortable working with Zendesk. You will handle daily customer service tickets and report important information to the manager in English after each shift. Training will be provided that will not only help with this job, but any customer service job. This position is part-time with a minimum commitment of one year. The perfect candidate will be: *Committed and consistent, reporting to the customer service ...
  • Hourly – 3 to 6 months – 10-30 hrs/week – Posted
    Due to an increasing volume of customers as our startup grows, we are looking for a few freelancers to work part-time with our communications and customer relations leads to handle customer order requests and inquiries via email. Responsibilities: - Respond to customer emails within Zendesk about product and company - Update customer orders and issue refunds based on interaction - Exercise care and compassion in dealing with upset and frustrated customers - Escalate serious issues to customer relations lead Required qualifications: - At least 1 ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    I need to have a right hand man/women to help me grow the business. Looking for someone who can hit the ground running and I'm willing to train the right person. You will be posting articles and podcasts to our blog, Facebook pages. To start with you will be working 5 hours per week all on 1 day.
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    Course Hero provides a suite of digital educational resources that help millions of students learn as efficiently and effectively as possible. We are seeking a Community Moderator to work 15-30 hours per week. JOB DUTIES: - Resolve issues raised by tutors and customers (students). Work with Customer Support to assure quality customer experiences - Take appropriate action with tutors who commit violations of platform policies - Communicate with users to clarify policies and answer questions on platform processes - Analyze and manage the performance ...
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