Zendesk Jobs

90 were found based on your criteria

  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    We are looking for a dedicated online customer service agent, who will respond to customer inquiries twice per day (once in morning, once in evening), 7 days per week (about 1-2 hours per day max of work) for our home improvement ecommerce business. BEFORE SENDING YOUR APPLICATION, use the word "ZENDESK" in your first sentence, or you will be automatically removed from the applicant pool. Customers send in their inquiries, and you will use Zendesk to respond to them. You ...
  • Hourly – More than 6 months – Less than 10 hrs/week – Posted
    TurnkeyFlyers.com sells downloadable open house flyer templates to real estate agents. Our main product features 53 PDF flyer templates that agents purchase for $95 and download and use immediately using only the free Adobe Reader software, on either Mac or PC. To try a sample flyer, open this file in adobe reader 8.0+ http://turnkeyflyers.s3.amazonaws.com/turnkey-flyers_step-by-step-template.pdf Our site contains several training videos to guide the agent through the download process and shows them how ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    We are looking for someone to manage the Customer Support for our business. the following tasks will be included: -Managing Zendesk Customer Support Tickets -Managing Email Support Requests -Working with Wordpress & Infusionsoft to Resolve Customer Support Issues -We will have process maps & videos showing how to resolve all issues and when new issues arise we will record and document the process and show you how to resolve the issues -Strong attention to detail, quality, and the customer experience We will ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    We are looking for someone to assist in membership relations. This will include: Completing Membership forms and package set-up. This is a very detailed oriented process and we are looking for someone who is reliable and can follow directions, and self motivated. Once this process is mastered the following responsibilities can be added on to the position. This job will pay by the package set up and not by the hour. Added responsibilities would include... Responding to customer service requests ...
  • Hourly – 1 to 3 months – 10-30 hrs/week – Posted
    Due to an increasing volume of customers as our startup grows, we are looking for a few freelancers to work part-time with our communications and customer relations leads to handle customer order requests and inquiries via email. Responsibilities: - Respond to customer emails within Zendesk about product and company - Update customer orders and issue refunds based on interaction - Exercise care and compassion in dealing with upset and frustrated customers - Escalate serious issues to customer relations lead Required qualifications: - At least 1 ...
  • Hourly – More than 6 months – 30+ hrs/week – Posted
    Course Hero provides a suite of digital educational resources that help millions of students learn as efficiently and effectively as possible. We are seeking a Community Moderator to work 15-30 hours per week. JOB DUTIES: - Resolve issues raised by tutors and customers (students). Work with Customer Support to assure quality customer experiences - Take appropriate action with tutors who commit violations of platform policies - Communicate with users to clarify policies and answer questions on platform processes - Analyze and manage the performance ...
  • Hourly – More than 6 months – Less than 10 hrs/week – Posted
    I require ongoing support assistance with my iOS and Web Apps; In total this is around 50 Apps, however most of the support tickets daily come from the same 5- 10 apps. I would estimate that the daily support tickets could be completed within the hour timeframe and would be willing to pay up to 1hr of support per day; This would involve responding the support tickets, following up with support tickets which have gone quiet if needed. One of ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    eBuyNow is a global eCommerce Management company engaged in the support management and online sale of consumer electronics products. We are currently looking for online Customer Support agents for 4+ hours per day, 5 days per week or as needed. Scheduling may vary depending on availability as we provide support 24/7. Strong candidates: -have previous Support Desk Experience. -are multi-lingual. -have experience with Technical and content writing. -have worked on platforms such as Zendesk and Magento. Current language needs ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    We are a small, but growing company looking for a self-motivated customer service agent who is comfortable working with Zendesk. You will handle daily customer service tickets and report important information to the manager in English after each shift. Training will be provided that will not only help with this job, but any customer service job. This position is part-time with a minimum commitment of one year. The perfect candidate will be: *Committed and consistent, reporting to the customer service ...
  • Hourly – 3 to 6 months – 10-30 hrs/week – Posted
    Due to an increasing volume of customers as our startup grows, we are looking for a few freelancers to work part-time with our communications and customer relations leads to handle customer order requests and inquiries via email. Responsibilities: - Respond to customer emails within Zendesk about product and company - Update customer orders and issue refunds based on interaction - Exercise care and compassion in dealing with upset and frustrated customers - Escalate serious issues to customer relations lead Required qualifications: - At least 1 ...
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