Zendesk Jobs

116 were found based on your criteria

  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    We are looking for a dedicated online customer service agent, who will respond to customer inquiries twice per day (once in morning, once in evening), 7 days per week (about 1-2 hours per day max of work) for our home improvement ecommerce business. BEFORE SENDING YOUR APPLICATION, use the word "ZENDESK" in your first sentence, or you will be automatically removed from the applicant pool. Customers send in their inquiries, and you will use Zendesk to respond to them. You ...
  • Hourly – More than 6 months – Less than 10 hrs/week – Posted
    TurnkeyFlyers.com sells downloadable open house flyer templates to real estate agents. Our main product features 53 PDF flyer templates that agents purchase for $95 and download and use immediately using only the free Adobe Reader software, on either Mac or PC. To try a sample flyer, open this file in adobe reader 8.0+ http://turnkeyflyers.s3.amazonaws.com/turnkey-flyers_step-by-step-template.pdf Our site contains several training videos to guide the agent through the download process and shows them how ...
  • Hourly – More than 6 months – 30+ hrs/week – Posted
    Vacation Rental / Property Management Company based in LA is looking for enthusiastic guest service/ reservations team members with a sense of humor, impeccable writing skills and a problem-solving mindset to work as after hours reservations and guest service agents. Candidates should be able to prove that they have stable internet connection with at least 2Mbits, and should be able to do Voice Over IP calls using their connection Excellent VERBAL and written English skills is a must, as this position ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    We are looking for someone to manage the Customer Support for our business. the following tasks will be included: -Managing Zendesk Customer Support Tickets -Managing Email Support Requests -Working with Wordpress & Infusionsoft to Resolve Customer Support Issues -We will have process maps & videos showing how to resolve all issues and when new issues arise we will record and document the process and show you how to resolve the issues -Strong attention to detail, quality, and the customer experience We will ...
  • Hourly – 1 to 3 months – Less than 10 hrs/week – Posted
    We are migrating from Uservoice to Zendesk. We need to perform small tasks as ticketing submission custom form, create triggers, etc. We will provide specifications for each task, step by step. It could be a long time relationship. Knowledge of Zendesk API required. And very important: no over-estimations please, we have programming and IT project management background.
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    We are looking for someone to assist in membership relations. This will include: Completing Membership forms and package set-up. This is a very detailed oriented process and we are looking for someone who is reliable and can follow directions, and self motivated. Once this process is mastered the following responsibilities can be added on to the position. This job will pay by the package set up and not by the hour. Added responsibilities would include... Responding to customer service requests ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    Need a very detail-oriented, mature & professional, SEO-savvy, Magento e-commerce Content and Administrative Manager for Asia-based Health Supplement company. Requirements: - Experience in running a Magento CE Store & Extensions - Ability to read, think and help optimize the catalog for a great User Experience - Can change banners, categories, product details, create CMS pages, run reports, make widgets, insert landing pages, etc - Knows basic html, meta tags, - A plus if candidate, understands basics of Google analytics and how to use it to optimize the ...
  • Hourly – 1 to 3 months – 10-30 hrs/week – Posted
    Due to an increasing volume of customers as our startup grows, we are looking for a few freelancers to work part-time with our communications and customer relations leads to handle customer order requests and inquiries via email. Responsibilities: - Respond to customer emails within Zendesk about product and company - Update customer orders and issue refunds based on interaction - Exercise care and compassion in dealing with upset and frustrated customers - Escalate serious issues to customer relations lead Required qualifications: - At least 1 ...
  • Hourly – More than 6 months – 30+ hrs/week – Posted
    Course Hero provides a suite of digital educational resources that help millions of students learn as efficiently and effectively as possible. We are seeking a Community Moderator to work 15-30 hours per week. JOB DUTIES: - Resolve issues raised by tutors and customers (students). Work with Customer Support to assure quality customer experiences - Take appropriate action with tutors who commit violations of platform policies - Communicate with users to clarify policies and answer questions on platform processes - Analyze and manage the performance ...
  • Hourly – More than 6 months – Less than 10 hrs/week – Posted
    I require ongoing support assistance with my iOS and Web Apps; In total this is around 50 Apps, however most of the support tickets daily come from the same 5- 10 apps. I would estimate that the daily support tickets could be completed within the hour timeframe and would be willing to pay up to 1hr of support per day; This would involve responding the support tickets, following up with support tickets which have gone quiet if needed. One of ...
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