Zendesk Jobs

109 were found based on your criteria

  • Hourly – 1 to 3 months – Less than 10 hrs/week – Posted
    We are migrating from Uservoice to Zendesk. We need to perform small tasks as ticketing submission custom form, create triggers, etc. We will provide specifications for each task, step by step. It could be a long time relationship. Knowledge of Zendesk API required. And very important: no over-estimations please, we have programming and IT project management background.
  • Hourly – 1 to 3 months – 10-30 hrs/week – Posted
    Due to an increasing volume of customers as our startup grows, we are looking for a few freelancers to work part-time with our communications and customer relations leads to handle customer order requests and inquiries via email. Responsibilities: - Respond to customer emails within Zendesk about product and company - Update customer orders and issue refunds based on interaction - Exercise care and compassion in dealing with upset and frustrated customers - Escalate serious issues to customer relations lead Required qualifications: - At least 1 ...
  • Hourly – More than 6 months – 30+ hrs/week – Posted
    Course Hero provides a suite of digital educational resources that help millions of students learn as efficiently and effectively as possible. We are seeking a Community Moderator to work 15-30 hours per week. JOB DUTIES: - Resolve issues raised by tutors and customers (students). Work with Customer Support to assure quality customer experiences - Take appropriate action with tutors who commit violations of platform policies - Communicate with users to clarify policies and answer questions on platform processes - Analyze and manage the performance ...
  • Hourly – More than 6 months – Less than 10 hrs/week – Posted
    I require ongoing support assistance with my iOS and Web Apps; In total this is around 50 Apps, however most of the support tickets daily come from the same 5- 10 apps. I would estimate that the daily support tickets could be completed within the hour timeframe and would be willing to pay up to 1hr of support per day; This would involve responding the support tickets, following up with support tickets which have gone quiet if needed. One of ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    We are a small team that runs a popular website with article contributions from multiple bloggers. We also run a subscription podcast service with a paid membership. This is a part time, dual role, with the main responsibilities of handling our customer service requests and technical support for our paying members, and managing the posting of content to our Wordpress blog. You will have a daily queue of support tickets to answer via Zendesk and also a daily queue of ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    eBuyNow is a global eCommerce Management company engaged in the support management and online sale of consumer electronics products. We are currently looking for online Customer Support agents for 4+ hours per day, 5 days per week or as needed. Scheduling may vary depending on availability as we provide support 24/7. Strong candidates: -have previous Support Desk Experience. -are multi-lingual. -have experience with Technical and content writing. -have worked on platforms such as Zendesk and Magento. Current language needs ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    We are a small, but growing company looking for a self-motivated customer service agent who is comfortable working with Zendesk. You will handle daily customer service tickets and report important information to the manager in English after each shift. Training will be provided that will not only help with this job, but any customer service job. This position is part-time with a minimum commitment of one year. The perfect candidate will be: *Committed and consistent, reporting to the customer service ...
  • Hourly – 3 to 6 months – 10-30 hrs/week – Posted
    Due to an increasing volume of customers as our startup grows, we are looking for a few freelancers to work part-time with our communications and customer relations leads to handle customer order requests and inquiries via email. Responsibilities: - Respond to customer emails within Zendesk about product and company - Update customer orders and issue refunds based on interaction - Exercise care and compassion in dealing with upset and frustrated customers - Escalate serious issues to customer relations lead Required qualifications: - At least 1 ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    I need to have a right hand man/women to help me grow the business. Looking for someone who can hit the ground running and I'm willing to train the right person. You will be posting articles and podcasts to our blog, Facebook pages. To start with you will be working 5 hours per week all on 1 day.
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