Zendesk Jobs

283 were found based on your criteria

  • Hourly – More than 6 months – 30+ hrs/week – Posted
    Smart out going person needed to work with one of the fastest growing marketing firms in the US. You will be required to handle customer support issues using zendesk and to be fluent in speaking and writing english. Also you will work as my full time VA from 9am to 5pm US Eastern Time Zone Monday - Friday. Must be able to do audio transcription, business writing, research, website testing and data entry. You must also be willing to call customer ...
  • Hourly – More than 6 months – Less than 10 hrs/week – Posted
    Hello, We are looking for a new colleague to handle English and Spanish customer support tickets using Zendesk, for a smartphone app (with versions for Android and iOS. Your tasks will be to: 1. Review unanswered tickets on a daily basis, for five days a week 2. Reply to emails using a prewritten template or customize the message, depending on the case. 3. Escalate to second level when needed. 4. Test the app and attempt to reproduce bugs reported by ...
  • Hourly – More than 6 months – 30+ hrs/week – Posted
    We are looking for a support guru who thrives on providing first class service! You’re a great match if you possess fantastic troubleshooting skills, are driven to help customers and have the ability to dive deep into a new product to learn it inside and out. We are a SaaS (Software as a service) company. Our core product is a POS, inventory, and business management cloud-based software. Required: - Excellent customer service skills – the ability to be empathetic, accurate, compassionate ...
  • Hourly – Less than 1 month – 30+ hrs/week – Posted
    Looking to migrate my support team away from using email and use Zendesk basic. Need someone to plan and execute the migration, train the support team and act as the SME.
  • Hourly – More than 6 months – Less than 10 hrs/week – Posted
    Hello, We are looking for a new colleague to handle English and Spanish customer support tickets using Zendesk, for a smartphone app (with versions for Android and iOS. Your tasks will be to: 1. Review unanswered tickets on a daily basis, for five days a week 2. Reply to emails using a prewritten template or customize the message, depending on the case. 3. Escalate to second level when needed. 4. Test the app and attempt to reproduce bugs reported by ...
  • Hourly – Less than 1 week – Less than 10 hrs/week – Posted
    Looking for an assistant to help write basic administrative letters for our clients. We want your help with: 1) Collecting information from our clients and inputing it into our case mgmt system 2) Using that information to assemble basic administrative letters (templates will be available) 3) Following-up over phone/email/letter to check on the status of our clients cases Must have: 1) Excellent attention to detail 2) Excellent writing skills 3) Experience with legal writing Nice to have: 1 ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    REI Education Academy is seeking a go-to support representative to answer customer support emails and phone calls. We run a real estate education company and have an ongoing need for new work every month. This is a work-from-home position, and you will be expected to work 20 hours a week. We’re looking for someone who is somewhat tech savvy and familiar with the following technology: - Gmail, Google docs, and Excel - Skype - Basecamp and Trello are a plus - Any online ...
  • Hourly – Less than 1 month – 30+ hrs/week – Posted
    Looking to migrate my support team away from using email and use Zendesk basic. Need someone to plan and execute the migration, train the support team and act as the SME.
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