AWS Server Management SLA

AWS Server Management SLA

Cancelled

Job Description

We offer AWS management services, Please refer our website www.exelanz.com.

One of our clients is asking for a SLA. I think it should include the link to Amazon SLA http://aws.amazon.com/ec2-sla/, plus some lines on top of it regarding our support response time.

I am looking for someone who has a SLA document already that I can use as a template. Please note that I am just looking for SLA at this time, not any technical work.

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